6.8
Pleasant
From 20 reviews
Cleanliness

6.8

Room Comfort

7.4

Service and Facilites

7.4

Traveler Reviews NATZ HOTEL

Number of reviews per page
20
40
Top reviews
Supriya
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location, very close to tourists shuttles drop off point. Friendly staff. The room did not have hot shower. The bed sheets were not clean and I found hair on pillows. A little effort on cleanliness could make this place an excellent hostel.
Arlene
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

It was good. We just needed a place to sleep with a private bathroom. Traveled with my 71y/o mother. We are both diabetics insuline dependent and they were kind to let us store the insulin in their fridge. They also stored our bags untill check in time as we arrived early.
Cesar
icon-Business
Business
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hard bed bad linens. No water in the room. Good location.
Yeison
icon-Leisure
Leisure
4.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

No the same like the pictures and need more clean
Chanty
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

My fault I guess for not noticing that the property does not come with air conditioning so while we were very tired, we had difficulties sleeping as we were melting. Lots of mosquitos too. The screen in the bathroom fell in the shower and it was very dirty and reeked if pee. The staff were very friendly though and accommodated us quite well. They even held on to our luggage long after checkout time so that we could go get breakfast. I found out after that there are other properties around the area with AC so I know for next time.
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Jaqueline
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

Very outdated, no sheets on bed but one cover sheet, no hot water.
Jethro
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Communication is reliable. You can WhatsApp them. During my first night, water was not working for the whole island. They turned on the emergency water for me so that I could shower. Also, no hot water, but it’s not necessary with the hot weather. It was actually refreshing. It’s at the entrance to the island, so you wont get lake view views like you do on the northwest side, but everything is so close, just walk over there.
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NORMA L
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Oh gosh this facility it’s call hotel just because very far from being one. I don’t know where to start. The shower…. Plan to shower with very cold water. Very dilapidated. I had to put the little desk in front of the door I didn’t feel too safe at night. One day I was going to shower and there was no water. They said a pipe broke. There is no tv in the rooms you will only get the bed a desk and a night stand. If you are looking for comfort this is not your place. I had to stay because I was not going to get my money back. I gave up because I have a friend near by and I went to her house all day. I didn’t want to tell her how shady this place was.
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ARLEEN
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Great stay!
Roberto Antonio Milián
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Buena ubicación y amplitud
Víctor
icon-with Partner
with Partner
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Excelente servicio
Cesia
icon-Business
Business
2.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

No me pareció que se eligió y pago la habitación y al llegar al lugar la persona de recepción cobro más de lo que cobra la aplicación y dijo que si no me parecía que desocupara el lugar, ya eran las 10 de la noche y no le importó decir que me fuera a la calle, fue una persona con muy mala educación y sin servicio al cliente.
Alejandra
8.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Es lugar esta bien por el precio que se paga. NO HAY AGUA CALIENTE, aunque es un lugar muy caliente y el agua no está helada, si sería bueno cambiar esa parte. La atención es excelente, te ayudan con los transportes a todos lados y siempre están disponibles para contestar.
Carlos Andrés
icon-with Partner
with Partner
10.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

A pesar del poco personal que aparentan tener, el interés y la preocupación por el bienestar del turista, fue espectacular. Gente muy amable y dispuesta en todo momento a ayudar de cualquier forma posible, para la comodidad de cada uno de sus huéspedes. Además, el hotel posee una ubicación privilegiada, a la entrada de Isla de Flores, qué permite el fácil acceso a esta ciudad y también a solo un paso de sus alrededores.
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