Autumn Willow Hotel

Explore Autumn Willow Hotel
9.2
Exceptional
From 132 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Autumn Willow Hotel

Number of reviews per page
20
40
Top reviews
Germain
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We were supposed to stay here for two nights but checked out after one night because the room smells! The whole hotel smells! The high ratings are puzzling, because this hotel is definitely in need of a deep cleaning and a renovation. Super old and moldy. On the plus side, staff is very friendly and helpful. Not their fault that the hotel is old.
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Kevin
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Easy check in
Donna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Here’s a polished and natural rephrased version: The room was clean. There is a 24-hour laundry store next door, which is convenient if you need to wash clothes. The hotel also partners with the massage shop next door, offering a 10% discount for hotel guests, which was a nice perk—you can get a massage and head straight back to your room. Breakfast was served and offered a decent selection of meal options.
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Olivia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall, it’s a good place to stay. The hotel is clean, the staff are friendly, the breakfast is decent, and the rooms are quite spacious. It’s also conveniently located near the Greenway. The property is divided into two buildings—A at the front and B at the back—with the elevator to Building B located toward the rear. One downside: the security staff near the back entrance smokes right outside the door, and the smoke drifts into the hallway and elevator, which was very unpleasant.
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Anson
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff can be more courteous and let customers have a chance to speak during conversation.
Desmond
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Yes
WAI YING
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

房間設計用色令人感覺舒服放鬆。 雖然不近火車站,但就近美術園道,晚上可以去散步。房間內 有萬國插頭,不需要用轉插。除了提供免費早餐外,房間內也備有汽水,咖啡茶和小吃零食等。酒店樓下有便利店及自助洗衣店,非常方便。
Wei
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The front desk staff were young and very friendly, and the restaurant staff were also helpful. The free breakfast was good, and the hotel room itself felt spacious, though simple in appearance. It is located in an area with quiet residents, Cleanliness was average, however, and the toilet had a noticeable smell of urine, which affected the overall impression.
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Andrew
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good sized rooms which were comfortable and clean.
Jonathan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Very comfortable and clean hotel. Spascious and a great price.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great location, comfortable beds and showering amenities, and delightful breakfast. The staffs were great and super hospitable.
Pamela
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Staff were incredibly polite, helpful, kind and attentive. The buffet breakfast was delicious and numerous choices.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

This is our second time staying at this property. We are quite happy with it. The only thing that was not great is that the room felt humid, as there’s no fan in the bathroom and the air conditioner is more of a fan. We could only adjust the fan down to a certain temperature.
Amy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Comfortable and clean rooms. There is a family mart downstairs and several eatries within walking distance. Daily housekeeping available as well. Free onsite parking available for guests who opt to self drive. Otherwise convenient to get around via uber as well.
Chia hsiang
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Complimentary breakfast for 4, good location , good price, good service, free parking
Margaux
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Convenient store just below the hotel.
Rongyao Marvin
icon-Leisure
Leisure
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The room was clean but the aircon was noisy and the red light from the smoke detector in the middle of the room was affecting sleep as it was very bright spot of red.
Jay
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Per clean and big rooms
Lei
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Excellent staff and service. We liked the room very much too!
Jachim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Overall, the hotel is clean and we'll-maintained, check-in staff is professional and attentive. The breakfast was a bit disappointing and could be improved.
Number of reviews per page
20
40