Amazing place. A must visit if you plan to visit Hakone

No notes 12/10

This

Amazing views and food, the staff are very friendly and the balcony onsen was fantastic

Fantastic experience and wonderful service

Wonderful staff, who were extremely courteous and helpful.

The view from the balcony and the private bath was amazing and everything was over the top! Highly recommended.

Clean room.attentive staff

Very nice

We've traveled the world, and this is the best hotel I've ever stayed at. Truly a wonderful location and delightful staff.

Amazing! One of our favorite properties of all time

Great private onsen and very friendly and helpful staff

Very clean and amazing place. If you like traditional japanese with a modern look. This is the place to stay

Beautiful Mountain View, friendly staff that caters every detail of your stay. Nice rooms, comfortable beds and the porch onsen is amazing.

Loved it. Beautiful.

Such a lovely, peaceful experience with great, welcoming staff. If you're coming from a faraway place and want to build in time to adjust to the time change (like we did), I suggest you begin your Japan adventure here.

Great hotel with great service and staff. Highly recommend.

I’m impressed by their staff! Dedicated team members! They take care of your requests like a second! The hotel is the cleanest room I ever seen in Hakone. It’s next to Hyatt Regency and Hakone 白檀！We will definitely come back to this hotel next time! The hotel also has the free shuttle and taking you to anywheres!

Service is awesome. Provide shuttle services to train station. They have great vegetarian for breakfast and dinner but need to let them know in advance. Provide drinks and snacks in the evening. Love the room and onsen.

Excellent all around