8.5
Very Good
From 130 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.2

People often mention about Merlion Hotel
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Ambiance (10)
Room Space (10)
Bedroom (10)
Bathroom (10)
Accessibility (9)
Wifi (9)
Staff Friendliness (8)
Hotel Area (8)
Distance to City Center (7)
Surroundings (7)
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Traveler Reviews Merlion Hotel

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40
Customer reviews
a***n
icon-Transit
Transit
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10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and the rooms are clean, it is very close to RCW Mall.
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Muhammad F. S.
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Business
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9.4
/10
Reviewed 13 week(s) ago
The room is spacious, clean and comfortable...
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Y***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 22 week(s) ago
Very disappointed with the facilities and service. Thanks 🙏🏻
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B***Y
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Staycation
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9.4
/10
Reviewed 24 week(s) ago
Strategic location, near malls and lots of culinary delights
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B***Y
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Staycation
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9.4
/10
Reviewed 24 week(s) ago
Strategic location, lots of culinary environment and close to the mall
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a***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
The hotel staff are friendly, parking is adequate, close to shopping centers, close to nasi uduk.
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Fauzi T.
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Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 56 week(s) ago
Employees are extorting money, I was fined on the charge that I smoked, even though my wife and I do not smoke. Please, the management of the Merlion Hotel take action against the female room cleaners, it seems like there is cooperation between the counter staff and the cleaning staff. During my time as a customer at the Merlion Hotel, this is the first time I feel uncomfortable anymore.
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2 people find it helpful
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Muhhammat P.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 60 week(s) ago
Disappointed because there are no smoking room facilities.
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2 people find it helpful
indra m.
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Staycation
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9.0
/10
Reviewed 60 week(s) ago
The hotel room is clean, the room smells good, the bathroom is clean. Unfortunately the water is small and the hot water is lacking. Also in the room there is no water heater. Also when I stayed there was no hot water even though the dispenser was on the grounds that the chef was on holiday.
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NUSADI A.
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8.7
/10
Reviewed 64 week(s) ago
There should be a kettle to make drinks for a hotel like the Merlion Hotel.
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1 people find it helpful
T***y
icon-origin-TRAVELOKA
7.2
/10
Reviewed 75 week(s) ago
The extra mattress is very uncomfortable like a clothesline, it hurts my back and I can't sleep. Even though I ordered a suite room
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2 people find it helpful
F***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 80 week(s) ago
So far everything is good, hopefully the quality will continue to be maintained. Because many people have slandered this hotel as bad, but I tried staying there and it's still the same as before, still okay 👍🏻.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 98 week(s) ago
Pocket friendly, close to the mall, close to everywhere, just nice.
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k***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 98 week(s) ago
The worst and very bad experience of staying at this hotel. Accused of smoking in the room. Even though I'm not a smoker. As a result, they swallowed their deposit money. Hotel with the worst service. Will not go to this hotel again.
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8 people find it helpful
M***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 99 week(s) ago
I was very comfortable staying here.
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3 people find it helpful
Shinta D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 100 week(s) ago
Good, clean rooms, but the water likes to turn off.
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3 people find it helpful
t***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 103 week(s) ago
The staff was very friendly and accommodating.
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Mayang S.
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9.4
/10
Reviewed 104 week(s) ago
Have stayed here many times. Everything is good and ok. Very comfortable.
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1 people find it helpful
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Reza M.
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Leisure
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9.1
/10
Reviewed 107 week(s) ago
The room conditions are quite comfortable and the convenience of motorbike parking is very good.
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2 people find it helpful
Cici N. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 108 week(s) ago
Kamar luas, bersih, pelayanan ramah, semuanya ramah, mantap x. Sudah 2x menginap di sini tidak pernah kecewa.
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