King Royal Hotel

Explore King Royal Hotel
8.8
Very Good
From 257 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about King Royal Hotel
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Distance to City Center (30)
Accessibility (29)
Bedroom (28)
Staff Friendliness (27)
Ambiance (25)
Bathroom (25)
Wifi (23)
Room Space (23)
Hotel Area (22)
Family Friendly (21)
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Traveler Reviews King Royal Hotel

Number of reviews per page
20
40
Customer reviews
a***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
I had a wonderful stay at the King Royal Hotel! The room was very clean, comfortable, and spacious. The staff was very friendly and helpful. The location is strategic and close to everything. Highly recommended for both leisure and business!
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room is big, nice, clean towels.
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Delisma W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I felt comfortable staying at this hotel. The service was excellent. The staff was friendly. Good job. God bless everyone.
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1 people find it helpful
B***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Overall, everything was good, from the clean hotel area to the friendly staff. There's just one thing that I think needs to be improved going forward: the bedsheets and pillowcases had not been changed and were from the previous guest who checked into the room. Please pay more attention to these details in the future.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Thank you for your review. We greatly appreciate your feedback, which will help us improve our services in the future. We hope to provide you with an even better experience on your next stay. Sincerely, King Royal Hotel
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Close to the toll road, strategic location. The hotel is clean and comfortable enough for transit.
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, King Royal Hotel
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a***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, and the breakfast was quite tasty. Most importantly, the kids were happy to be able to swim near the restaurant area.
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Accommodation's Reply
14 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, King Royal Hotel
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The food is delicious and varied, I really like it.
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, King Royal Hotel
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Delisma W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
It's a comfortable stay at this hotel. It's a second home for frequent transit travelers. Thank you to everyone involved in this hotel. Keep up the good work.
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Accommodation's Reply
14 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, King Royal Hotel
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Fatimah F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The staff was friendly and the cleanliness was okay. I can't rate the food because I ate outside the hotel all the time.
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Accommodation's Reply
14 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, King Royal Hotel
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 9 week(s) ago
Such a very dirty hotel. When we arrived, the bedsheets were not changed yet (they had visible stains), so we asked the housekeeper to change them. There were lizards in the hallway, and the blinds in the bathroom were incredibly dirty and smelled.
2 people find it helpful
Accommodation's Reply
14 Aug 2026
Dear Valued Guest, We sincerely apologize for the unpleasant experience you had with our room amenities. We have forwarded this matter to the relevant team for immediate action and improvement. Thank you for your feedback, which greatly helps us improve the quality of our service. We look forward to welcoming you back for an even better experience. Sincerely, King Royal Hotel
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D***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Good job..always comfortable staying at the Royal hotel..tx u
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Accommodation's Reply
14 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, King Royal Hotel
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Delisma W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Everything is ok.. The staff service is clean.. The bedroom.. For me it is suitable for resting when visiting Brebes.. Thank you all.. More and more
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Accommodation's Reply
14 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, King Royal Hotel
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Alfia P. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel is clean and comfortable
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Accommodation's Reply
14 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, King Royal Hotel
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W***H
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Thank God, all the services are okay... It's a shame I came here when the kids were on holiday, I really wanted to swim... Eehhh, the pool was being treated... Just a suggestion, if you're having a treatment, don't do it on the weekend... So you can't use the hotel facilities.
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Accommodation's Reply
14 Aug 2026
Dear Dear Guest, we sincerely apologize for the inconvenience you experienced regarding the use of the in-room amenities. We have forwarded this issue to the relevant department to ensure immediate action and improvements are made. Thank you for your valuable feedback. Your comments are invaluable in helping us improve our services. We look forward to your next visit as we strive to provide you with an even more satisfying experience. Sincerely, The King Royal Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
The hotel was clean and tidy, the staff were very friendly, and there was a guy who usually worked as a cleaner there. I asked, "Sir, is it far from here to the station?" He actually drove me. I hope the guy is healthy.
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your wonderful review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, King Royal Hotel
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A***A
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 22 week(s) ago
There were no towels, so we had to wait for them to dry, and the bathroom smelled like sewage, and maybe even the water. Just one stay is enough.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, We sincerely apologize for the unpleasant experience you had with our room amenities. We have forwarded this matter to the relevant team for immediate action and improvement. Thank you for your feedback, which greatly helps us improve the quality of our service. We hope to welcome you back for an even better experience. Sincerely, King Royal Hotel
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Good food but lack of choice, comfortable bed
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for your review. We greatly appreciate your feedback, which will help us improve our services in the future. We hope to provide you with an even better experience during your next stay. Sincerely, King Royal Hotel
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F***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Friendly staff, water heater not hot enough
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Thank you for your review. We apologize for any inconvenience caused. Your comments and suggestions will be helpful in our future evaluations. We hope to welcome you back to our hotel again. Warm regards from King Royal Hotel.
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chila l.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 23 week(s) ago
2 nights stay here, for the service of the housekeeping staff is very good, friendly, and helpful. But for the restaurant service is very lacking, especially the ladies in the restaurant are unfriendly and rude. Breakfast on day 1 got it because breakfast was at 6:30, but on day 2 did not get breakfast even though it came down at 7:30 all the food was finished and had not been refilled. When asked for an estimate of 30 minutes to be cooked, it was very unfortunate to have to wait that long because we were in a hurry. Please try to improve the restaurant service again, and the swimming pool please take care of it because many of the floors are damaged which can make it dangerous and there is a lot of dust. But for the room and room lessons and reception are okay, please continue to improve it.
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Accommodation's Reply
09 Apr 2026
Thank you for your review. We apologize for any inconvenience caused. Your comments and suggestions will be helpful in our future evaluations. We hope to welcome you back to our hotel again. Warm regards from King Royal Hotel.
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I***e
icon-origin-TRAVELOKA
5.6
/10
Reviewed 23 week(s) ago
The manager was on leave during peak season, so breakfast was limited due to limited stock. We waited an hour for one item, and the breakfast staff was very limited. Disappointing. For a hotel with a price tag of around 600,000 Rupiah, the bed was infested with bed bugs, the walls were full of ants, and the floor looked like it hadn't been swept. There were no towels unless requested.
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Accommodation's Reply
09 Apr 2026
Thank you for your review. We apologize for any inconvenience caused. Your comments and suggestions will be helpful in our future evaluations. We hope to welcome you back to our hotel again. Warm regards from King Royal Hotel.
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Number of reviews per page
20
40