People often mention about Sans Hotel Kupang Indah Surabaya
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Bedroom (11)
Staff Friendliness (9)
Surroundings (8)
Ambiance (8)
Distance to City Center (7)
Room Space (6)
Bathroom (6)
Accessibility (5)
Wifi (4)
Activity Option (4)
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Traveler Reviews Sans Hotel Kupang Indah Surabaya
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Customer reviews
j***s
9.7
/10
Reviewed 4 week(s) ago
Recommended. Clean. Comfortable. Great.
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RI
Rahmat I.
Staycation
9.4
/10
Reviewed 7 week(s) ago
For deluxe, the bathroom is really spacious, but the bedroom mmm... The bedroom should be enlarged so it can be used for other purposes, next to it there is Indomaret and Alfamart, there is a restaurant too, it is also near the mosque.
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1 people find it helpful
E***a
Leisure
8.8
/10
Reviewed 8 week(s) ago
Check-in and check-out were very easy. The staff was friendly. The room was quite clean, just needed a good cleaning of the walls due to the many stains. Everything else was fine, within budget.
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RK
Ronald K.
Business
8.2
/10
Reviewed 9 week(s) ago
Good hotel, clean and helpful staff. Convenient store just beside the hotel and easy to find food.
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EW
Eddy W.
8.2
/10
Reviewed 11 week(s) ago
A budget hotel located in the heart of Surabaya, offering a comfortable stay. Very close to food and office areas.
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KA
KIESA A. P.
Leisure
9.4
/10
Reviewed 32 week(s) ago
The location is very strategic, with three convenience stores to the right and left of the hotel, and easy access to the city center. The rooms and facilities are excellent.
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D***i
Business
9.7
/10
Reviewed 37 week(s) ago
The room is clean, next time I can stay here again
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4 people find it helpful
Y***i
8.2
/10
Reviewed 40 week(s) ago
location near food stalls. manrap
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4 people find it helpful
s***y
Staycation
9.4
/10
Reviewed 40 week(s) ago
I've stayed here four times. It's a good value for money. It's close to Indomaret and has several food stalls.
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Subagio
Staycation
8.8
/10
Reviewed 43 week(s) ago
It used to be good, I often stayed here and stayed for 3 months.
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Angeline S.
Leisure
10.0
/10
Reviewed 49 week(s) ago
a fairly strategic hotel, close to the toll entrance
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3 people find it helpful
Angeline S.
9.7
/10
Reviewed 50 week(s) ago
budget hotel and very strategic
1 people find it helpful
A***n
Business
5.4
/10
Reviewed 67 week(s) ago
It is highly not recommended for you guys, please try it yourself because for several days, I wanted to change rooms but couldn't for no clear reason, the staff even though in other hotels if we are not comfortable we can change...
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3 people find it helpful
Deni A. P.
8.5
/10
Reviewed 68 week(s) ago
Easy to reserve, the location is also close to the urban area of Mayjens Sungkono, recommended for business trips outside the city
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3 people find it helpful
fP
farrel P.
6.0
/10
Reviewed 70 week(s) ago
AC is not cold enough, roof is broken/hole is coming out
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2 people find it helpful
N***a
Medical
8.2
/10
Reviewed 72 week(s) ago
good service, clean, comfortable and tidy rooms. overall good. close to eliza clinic and pasar turi station
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2 people find it helpful
S***i
8.2
/10
Reviewed 75 week(s) ago
The hotel staff already knew we were carrying a lot of stuff, they didn't come to help, they just played with their phones. They just looked at us. Last time I stayed here
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3 people find it helpful
HF
Higgih F.
Transit
7.6
/10
Reviewed 77 week(s) ago
not recommended at all for you travelers as a place to rest.
FIRST * The FO staff when we checked in at night were very unfriendly & playing with their cellphones.
SECOND * The room was dirty like the bed cover / sheet, pillowcase had mold spots (yellow) and was very smelly, we had asked for a change but there was no response because according to the room staff the sheets were changed every day. (photo attached)
THIRD * The bathroom smelled very bad like the smell of unflushed shit, the floor was slippery.
FOURTH * Around 05.00 WIB in the morning we were very disturbed by the staff's activities cleaning the area outside the hotel room with very loud shouts & singing, their logic and ethics were very bad for hotel guests.
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8 people find it helpful
N***g
Business
8.5
/10
Reviewed 81 week(s) ago
It's quite inconvenient if you stay here with big luggage, since they only have stairs here. But love the cleanliness of the room, the fragrant towel, but I'm quite disappointed for my last booked where I book for non-smoking room and I got very small room which is super inconvenient for 2 persons. Tips: Be careful of the slippery floor of the bathroom (it's on every room though). Anyway, I had pleasant experience here.
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1 people find it helpful
Iman R.
Leisure
8.5
/10
Reviewed 83 week(s) ago
Good location near Indomaret Alfamidi, eating is also not difficult, there is fried chicken, chicken soto, meatball noodles which are crowded with visitors, there are also roadside stalls, ATM booths, etc., just a short walk away.