7.9
Pleasant
From 240 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.6

Meal

7.9

Location

8.2

Service and Facilites

7.6

People often mention about SMART Dream
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Bedroom (25)
Accessibility (23)
Ambiance (22)
Bathroom (21)
Staff Friendliness (20)
Room Space (18)
Check-in/out Time (17)
Distance to City Center (16)
Surroundings (16)
Soundproof (16)
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Traveler Reviews SMART Dream

Number of reviews per page
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40
Customer reviews
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Comfortable, complete facilities, easy access.
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S***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 6 week(s) ago
The room was dirty, filthy, smelly, and damp. Didn't the owner ever check? It looked completely different from the photos.
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S***w
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
very good
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
I can't count how many times I've stayed here. I'm always satisfied with the service staff. I always find solutions to all my budget hotel problems.
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B***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Good
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B***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
It's really great, I really like it
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Sani A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Enjoy my time, flexible check-in.
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1 people find it helpful
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Suci A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
wifi is out of order and at 3 o'clock the token runs out
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1 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Facilitating a mat will feel more comfortable
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1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Basically, it's safe to stay here, the staff are friendly, it's just a shame that the other rooms don't change the bedcovers in the afternoon, if we don't ask for a change, please improve the cleanliness, okay? 🥰🥰🥰
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1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 34 week(s) ago
It seems like after a long trip, I always stay here. The price is cheap, the place is comfortable and it's close to everywhere🥰🥰
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1 people find it helpful
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Maesaroh
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
Good service, friendly staff, thanks also to the street vendors, 🥰🥰
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2 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 36 week(s) ago
Have stayed here 5 times, friendly service, comfortable place according to the photos, close to the airport makes it easy for us 🥰
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Comfortable staying here, satisfied with the service and also close to hangout cafes🥰
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
This is my first time staying here, the place is quite comfortable, just a bit noisy with the room next door, I'm a bit disappointed because I thought the cleaning was done, the bedcover and bed sheets were not changed, they were just tidied up, and only the pillowcases were changed, I've never stayed at a hotel like this before, honestly disappointed.. if I can finish checking out, everything has to be changed for our comfort too
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1 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
The only downside is that there's no doormat.
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2 people find it helpful
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
Easy booking process, hotel location and hotel facilities.
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1 people find it helpful
s***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Good and according to expectations.
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1 people find it helpful
L***a
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 59 week(s) ago
Worst hotel. Towel just only 1 for two people in one room. Bathroom dirty, no soap and toiletries. No tissues. The receptionist was not friendly in serving, very honest. It is not recommended to stay here. Very disappointing. I asked other guests and they experienced what I was experiencing. You should not stay here. It is better to stay in another hotel. The price of this hotel is quite expensive with such services.
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a***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 59 week(s) ago
It's appropriate for the price, but the cleanliness of the bed and bed cover should be taken into account.
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