Grand Buana Lestari Hotel

Explore Grand Buana Lestari Hotel
8.6
Very Good
From 124 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.8

Service and Facilites

8.3

People often mention about Grand Buana Lestari Hotel
All
Bathroom (10)
Accessibility (9)
Ambiance (9)
Bedroom (9)
Staff Friendliness (8)
Hotel Area (8)
Check-in/out Time (7)
Room Space (7)
Taste (5)
Family Friendly (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Buana Lestari Hotel

Number of reviews per page
20
40
Customer reviews
Y***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
There is no hot water, the TV is also still an old model (not a Smart TV yet).
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.6
/10
Reviewed 3 week(s) ago
The chair in the room was broken but still usable. The AC was noisy, and the Wi-Fi was completely unusable. The toilet seat needed replacing; it was yellowing. The bathroom walls were yellow and needed to be cleaned with a special solution. Fortunately, the food was delicious, and there was a free airport drop-off service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
Febry Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The location is strategic, the staff is also friendly and very communicative.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 4 week(s) ago
The room is full of mosquitoes, it's a mess.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Guests, Thank you very much for staying at the Grande Bouard Narestari Hotel and for providing us with your valuable feedback. We will continue to strive to provide even better service in the future. We look forward to welcoming you back to the Grande Bouard Narestari Hotel. Thank you again. Sincerely, CEO
Translated by Google Icon
See original
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
The bathroom smells because the water drain hole doesn't have an air cover so the smelly air from the water hole spreads into the room.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
G***t
icon-origin-TRAVELOKA
7.7
/10
Reviewed 12 week(s) ago
Still remember the first time here, just less than 2 years ago. The hotel was still new (some rooms weren’t even finished). Now the bathroom in the lobby is dirty, glass in rooms aren’t cleaned/changed (got residue from previous users). Actually, its location is good because it’s near the airport, too bad it looks like the hotel isn’t well maintained.
Read More
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
Y***I
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
The staff was friendly, everything was good, but the bathroom wasn't very clean/scrubbed and smelled bad. The Wi-Fi signal was also weak.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
Yossi F.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 20 week(s) ago
The room was very clean. There was hair on the headboard, the shampoo in the bathroom was empty and not refilled, the shower didn't work, so we had to squat to shower, and there were no tissues.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
I***m
icon-origin-TRAVELOKA
8.1
/10
Reviewed 24 week(s) ago
Hot water is being repaired but was not provided upon check in.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
Rusda e. p.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 38 week(s) ago
the price is too high, we stayed overnight because we were in transit, or because the plane left early in the morning, not going on holiday, it's far from the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
Ekawati Y.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 48 week(s) ago
Good hotel especially when you are a solo traveler, location near airport, staff are nice and helpful. Room and hotel area are clean and nice. The hotel provides transport to the airport that is very comfy. Thank you
Find this review helpful?
Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
Suharto S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Near the airport, breakfast menu could be expanded
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
G***t
icon-origin-TRAVELOKA
8.8
/10
Reviewed 53 week(s) ago
Near airport, very convenient for flight stopover. Clean and nice room, easily accessible from main road. They also give free ride to airport.
Find this review helpful?
Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
The staff was very friendly. Airport transfers were provided upon request.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 56 week(s) ago
It’s not a 4-star hotel, maybe 2 stars. Rooms on the photo are good, but actually too old and dirty. No hot water. The bathroom is really terrible! Bed and facilities are too old and dirty, and need to be renovated. Breakfast is too poor and not tasty. Even with a free shuttle bus to the airport.
Find this review helpful?
Accommodation's Reply
05 May 2026
Dear Valued Guest, Grand Buena Lestari Hotel would like to express our gratitude for your feedback and comments during your stay at Grand Buena Lestari Hotel. We hope this will further improve our services in the future. We look forward to welcoming you back to Grand Buena Lestari Hotel again. Sincerely, Operations Manager
Translated by Google Icon
See original
Nanda A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 83 week(s) ago
hotel close to airport, free airport transfer clean room, quite spacious
Translated by Google Icon
See original
2 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 85 week(s) ago
"Very comfortable stay! The location is close to the airport, making my trip easy. The room was clean, the staff was friendly, and the shuttle service was very helpful.
Translated by Google Icon
See original
Find this review helpful?
J***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 86 week(s) ago
The hotel location is very close to the airport so no need to worry about being late and missing your flight. The room size is spacious and the room atmosphere is very comfortable. The bathroom size is also spacious, just a little lacking in water. The shower is not hot enough and the tap water is not clear enough.
Translated by Google Icon
See original
Find this review helpful?
B***i
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 89 week(s) ago
The price does not match the facilities and food available. The only advantage is that it is close to the airport.
Translated by Google Icon
See original
Find this review helpful?
E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 100 week(s) ago
The facilities are incomplete, there is no hair dryer, there is no telephone in the room (the only one that has WA is slow to respond). The lighting is lacking, there is a dead light bulb in the hallway but it is not immediately replaced, wait to be asked and complained about. The lighting in the room is also blurry, but it is not replaced. I can't be bothered to complain again. Television, out of the 3 rooms I rented, none of them could be turned on. The Front Office is not very good at conveying something, how could they say that the 3rd floor is even scarier. Is this a hotel or a haunted house. The only good thing is the food, take away requests are possible and the menu is complete. And also close to the airport, that's all.
Read More
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40