Hotel in the Citraland area, suitable for those who want to stop by.

The staff is very friendly, the rooms are clean and very comfortable.

The room is clean, the location is close to the US Consulate.

Good place, clean area, and cozy.

My stay at Sans Hotel Clover Ace Surabaya was quite comfortable for the affordable price. The rooms were clean, the air conditioning was cool, and the staff were friendly upon check-in. It's a perfect place for a break or a short stay in Surabaya. The location is quite strategic and the rooms are quite peaceful. Overall, it's worth the price.

Thank God... I stayed at Sans Hotel Clover Ace Surabaya. The hotel response was good, the service was good, the facilities provided were all good, the room was clean, there was Wi-Fi, the AC was cold, and the bathroom was also clean. Recommended hotel, God willing, I will come back here again.

I stayed here to apply for a visa. It turned out I had missed a document that hadn't been photocopied, and I had a morning interview scheduled. I asked the receptionist for help, and they helped me photocopy it. Thank you so much, everyone! You're so kind.

The staff is very friendly and helpful, the rooms are nice, there is hot water + unlimited drinking water refills (there is a drinking water dispenser)

This hotel boasts excellent cleanliness, friendly staff, and a location close to the culinary scene in West Surabaya. The rooms aren't soundproof, and I happened to bring a child, but that's okay, it's a new experience to stay here.

Friendly hotel staff and satisfactory service

The room was comfortable, but unfortunately, the electricity went out yesterday when I was trying to plug in the hairdryer :(

Comfortable and worthy choice to stay in Surabaya.

The hotel is clean, comfortable, recommended.

I was a bit hesitant when checking in, it looked cramped and small, but after entering the room I was relieved, it was very clean, the bed was quite big for three people with children, not cramped, the bathroom was clean, there was coffee and tea in the morning, but at night it was a bit noisy because it wasn't airtight 🙂

The sheets and towels were very dirty, there were no tissues in the room.

Worth it with cheap price and good facilities

Bed sheets, towels are time to be replaced with new ones. They look very dull. The price may be cheap, but don't make it cheap.

The hotel I booked at sans hotel was terrible. The sheets were dirty and unsuitable, there were no amenities, the AC was not cold, there was no bathroom blower. The room had no ventilation. I just checked in at 11 pm, I wanted to rest but couldn't. So I checked out at 1 am. It also became a place for ice*ke ice*ke. Oh dear. I'm fed up.

Comfortable, even though traveling alone. Very comfortable.

The room is quite clean but there is no position for praying, the room also doesn't have a sign in the Qibla direction, the bathroom needs to be given camphor because it doesn't smell good, everything else is okay.