Best Western Ratchada

Explore Best Western Ratchada

Overall Ratings & Reviews Best Western Ratchada

Traveloka (26)
Other sources (127)
9.3
Exceptional
From 26 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.5

Meal

9.0

Location

9.5

Service and Facilites

9.5

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Best Western Ratchada

Number of reviews per page
20
40
Customer reviews
S***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
It was amazing in terms of location wise. Very near to Ratchada Train Night Market and Jodds Fair. Near to malls too. Room also very comfortable and clean, just nice. Love my stay here.
Find this review helpful?
Accommodation's Reply
19 May 2026
Dear Khun S***h, Thank you so much for taking the time to share such a wonderful review of your recent stay at Best Western Ratchada Hotel. We are absolutely thrilled to hear that you had a fantastic experience! It's our pleasure to read that you found our location amazing, with easy access to Ratchada Train Night Market, Jodd Fairs, and nearby malls. It is great to know that our handy position allowed you to enjoy the vibrant surroundings and explore Bangkok with ease. We are also pleased to hear that you found your room comfortable, clean, and just right for your stay. Our team works hard to maintain a relaxing and welcoming environment for every guest, and your kind compliments are truly rewarding and motivating for all of us. Again, we sincerely appreciate your lovely feedback and support. We are so happy to know that you loved your stay with us, and we look forward to welcoming you back for another memorable visit to Bangkok in the near future. Sincere regards, Best Western Ratchada team.
c***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Everything was perfect, 10 out of 10. I was very impressed; it was exactly as pictured. I recommend staying here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 May 2026
Dear Khun c***a, Thank you so much for taking the time to share your experience regarding the recent stay at Best Western Ratchada Hotel. We were absolutely delighted to read your 10/10 rating and to hear that everything met your expectations. Our team takes great pride in ensuring that our accommodations are presented accurately and maintained to the highest standards, so it is incredibly rewarding to know that you found everything exactly as pictured. Your recommendation means the world to us. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back in the near future. Kind regards, Best Western Ratchada team.
L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
The location is in a community area. There are shops and convenience stores nearby. The room is soundproofed and I slept soundly. However, other facilities such as toothbrushes, creams, etc. must be requested separately from the hotel. They are not provided in the room.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Khun L***e, Thank you for sharing your feedback following your recent stay at the Best Western Ratchada Hotel. We truly appreciate you taking the time to provide your impressions in this forum. We are pleased to hear that you enjoyed our convenient location within the community area and that you had a comfortable, quiet night’s rest allowing you to sleep soundly. Regarding the in-room amenities, we would like to clarify that items such as toothbrushes, creams, and other personal care products are available upon request from our front desk team. This approach helps us reduce waste and support our sustainability efforts while ensuring that all guests’ needs can still be met promptly. Again, we value your comments as we strive to enhance our service, ensuring that every aspect of your stay reflects the quality and value you expect. We hope to have the pleasure of welcoming you back in the future. Warm regards, Best Western Ratchada team.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Price was worth it as it includes breakfast, breakfast options are pretty good to me I feel. Only thing that upset me was that the staff allow my friend to check in on my behalf just because she showed my booking details. I hope that can be something they look into for security and privacy reasons.
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Khun G***t, Thank you for taking the time to share your recent experience at Best Western Ratchada Hotel. We are pleased to hear that you found the price to be of good value and that you enjoyed the breakfast options provided during your stay. We sincerely apologize for the concern you raised regarding the check-in process. Please be assured that the security and privacy of our guests are of the utmost importance to us. We take your feedback seriously and will review our check-in procedures with our team to ensure that proper verification protocols are consistently followed in the future. Your comments are invaluable in helping us improve our services, and we appreciate your bringing this matter to our attention. We hope this isolated incident will not deter you from staying with us again, and we look forward to the opportunity to provide you with a more seamless and secure experience in the future. Sincere regards, Best Western Ratchada team.
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
We stayed for 4 days. The hotel was clean, comfortable, and safe, with friendly staff. It's close to Rama 9, Big C, Joddsfair, and other shopping malls. Sevel and KFC are very close, making it easy to find food. Check-in and checkout were fast. Breakfast at the hotel had a halal logo. The food was delicious. If I go back to Thailand, I'll stay here again. Thank you, Best Western Ratchada.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Sep 2025
Dear Khun R***a, Thank you for sharing your wonderful feedback following the recent stay at Best Western Ratchada Hotel! We are delighted to hear that you had a comfortable and enjoyable stay. It's great to know that you appreciated our clean, safe, and comfortable environment, as well as the friendliness of our staff. We are also glad that our location was convenient for you, providing easy access to local attractions and dining options. We’re especially pleased that you enjoyed our breakfast offerings and found the food delicious. Your kind words about the quality of our food and the efficiency of our check-in and checkout process mean a great deal to us. It was truly a pleasure to host you, and we’re honored by your intention to return should you visit Thailand again. We look forward to welcoming you back for another enjoyable stay. Warm regards, Best Western Ratchada tam.
T***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Satisfied Nice room, good price, close to the center
Translated by Google Icon
See original
Find this review helpful?
Somsupang C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
The food is delicious. The hotel is very clean and new. It's also close to 7/11.
Translated by Google Icon
See original
1 people find it helpful
Somsupang C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 83 week(s) ago
The hotel is new, clean and smells great. The food is delicious. There is nothing to complain about.
Translated by Google Icon
See original
Find this review helpful?
Angelica a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 85 week(s) ago
- This is more suitable as a budget hotel because it doesn't match its price of almost 2 million - We need to ask for toiletries first lol. In fact, hotels under 1 million provide it without having to ask - They provide microwave but don't provide cutlery - The waiter's English is very bad - The air con so loud - My bathroom is flooded because the drain is clogged
Read More
2 people find it helpful
t***t
icon-origin-TRAVELOKA
8.8
/10
Reviewed 101 week(s) ago
The room is a little cramped. There was a secret smell of cigarette smoke that stung my eyes. But the service staff is very good and very cute.💖
Translated by Google Icon
See original
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40