Hotel Siti Jember

Explore Hotel Siti Jember
9.0
Exceptional
From 254 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about Hotel Siti Jember
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Distance to City Center (23)
Family Friendly (22)
Staff Friendliness (22)
Ambiance (22)
Bedroom (22)
Bathroom (21)
Accessibility (19)
Surroundings (17)
Room Space (16)
Hotel Area (15)
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Traveler Reviews Hotel Siti Jember

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40
Customer reviews
Risma Q.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I have no regrets about staying here, and I'll definitely stay here again on my next vacation. The hotel's atmosphere is incredibly comfortable, the staff are incredibly friendly, and it's also right next door to an Indomaret. It's simply fantastic.
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Accommodation's Reply
18 May 2026
Dear Risma Kew, Thank you so much for this wonderful review! We are delighted to hear that you enjoyed your stay and appreciated the friendliness of our staff. Our excellent location is one of our strengths, and we are pleased that it enhanced your experience. We hope to welcome you back again on your next vacation! RIANA, Reception
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Risma Q.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff are all very friendly, the hotel grounds are clean, and the rooms and bathrooms are also spotless. There's a swimming pool and a serene atmosphere. It's located in the city center and close to shopping centers. The price is very affordable.
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E***a
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly. Upon check-in, we were given a small piece of paper with our user name and Wi-Fi pass. Free bottled water was also provided in each room. The location is strategic, close to the UNEJ campus and Jember town square. The price is also quite affordable. While swimming, you can enjoy some fried bananas ordered from the canteen. 😍 It's so delicious!
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Accommodation's Reply
15 May 2026
Thank you so much for your lovely review! 💖 We are so happy to hear that you enjoyed our staff, facilities and location. Glad to know that even the banana fritters from the cafeteria impressed you! 😍 We hope to welcome you back again for another memorable stay! RIANA, Receptionist
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RATNASARI D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Our stay here was a very pleasant experience. When we got hungry, we could order food from the canteen. The food was all very good value for money and delicious, and we could also eat by the pool while chatting with friends. The room was clean, with the bed and bathroom all in good condition. However, sometimes when we put out open food, ants would start to come. But that's okay, we can handle it. The bathroom was also clean and comfortable, with a non-slip floor. There didn't seem to be any hot water when we stayed last time. There are water refills outside the room, so you can refill your drinking water. Parking is also ample, with room for 4-5 cars. The location is very close to the city center and food courts, so you don't have to worry about exploring the food.
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1 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Ms. Rattanasri D., “Thank you so much for this detailed and friendly review! We are delighted to hear that you enjoyed your stay, from the atmosphere and cafeteria facilities to the comfort of your room. Your suggestions regarding the ants and the lack of hot water will be taken into consideration for future improvements. We are glad you enjoyed our excellent location near the city center and our delicious food. We hope to welcome you back again on your next stay for an even better experience 😊” RIANA Reception
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dinda d.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I stayed here for 2 days, initially not expecting much because I really needed it for graduation, and it turned out to be that comfortable, with friendly staff and free swimming. Love this place.
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Accommodation's Reply
26 Apr 2026
Dear Ms. Dinda D., Thank you so much for choosing to stay with us on your important graduation day 🎓 We are delighted to hear that you felt comfortable, received a warm welcome from our team, and enjoyed the complimentary pool. We hope this experience will be a cherished memory, and we look forward to welcoming you back again in the future 💙 RIANA, Reception
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Comfortable and clean hotel. Strategic location
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Accommodation's Reply
26 Apr 2026
Dear Ms. Gatot, Thank you so much for your review! We are delighted to hear that you were impressed with the hotel's cleanliness and excellent location. We hope to welcome you back for another pleasant stay again 😊 Reception: RIANA
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a***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
For the food it's just so-so, it doesn't match the photo, the price is also expensive for fried rice and others, what is shown in the menu photo is very different from the original and the service is very slow, for the kitchen ladies, one is not very friendly and they said free refills for drinking water but it was empty, oh dear.
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Accommodation's Reply
01 Apr 2026
Dear Ms. Aulia, Thank you for sharing your honest experience. We apologize for any inconvenience caused, including the menu discrepancies, inappropriate pricing, slow service, staff attitude, and insufficient water refills. Your feedback is crucial for our evaluation of food quality, service, and customer comfort. We will discuss this with our team immediately so that we can make improvements as soon as possible. From the front desk, RIANA. We hope to provide you with a better experience next time. Thank you for giving us the opportunity to learn and improve.
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Rindi B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The kids loved swimming in the hotel pool. It was clean, spacious, and had a beautiful view.
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1 people find it helpful
Accommodation's Reply
21 Feb 2026
Dear Rindee, "Thank you so much for your review! We are delighted to hear that your child enjoyed swimming in our pool. Cleanliness and comfort are always our top priorities, and we are glad that the beautiful views around the pool added to your enjoyment of your stay. See you next time! 🌿🏊"
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Danard P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff are all friendly and the food is delicious. It's close to Indomaret.
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Mr. Danard P., Thank you very much for your positive review. We are delighted to hear that you felt comfortable during your stay at Hotel Siti. We will continue to strive to provide the best service and we hope to welcome you back for your next stay.
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Bayu k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The receptionist is friendly, the hotel is clean, the rooms are clean and comfortable, highly recommended for family accommodation.
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Accommodation's Reply
02 Feb 2026
Dear Mr. Bayu, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Hotel Siti. We will continue to strive to provide the best service and hope to welcome you back for your next stay.
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I***m
icon-origin-TRAVELOKA
7.1
/10
Reviewed 21 week(s) ago
The AC isn't cold. The mattress isn't comfortable. But the price is certainly worth the quality.
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faizalkurniasyavitri
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The room is clean, quite spacious, and the staff is friendly.
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Accommodation's Reply
18 Dec 2025
Dear Faizal Kournishavitri, thank you for staying with us. We hope you'll come back and enjoy our facilities and services. Thank you. (Front: Liana)
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Elsye I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Fun... Clean... Close to the station
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Accommodation's Reply
03 Nov 2025
Dear Elsie, Thank you for staying with us. We sincerely hope you will return and continue to enjoy our facilities and services. Thank you. Reception (RIANA)
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Elsye I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Clean... Spacious room... Close to the station
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Elsie, The Kimberley Hotel welcomes you and your family. We are committed to providing our guests with the best rooms, service and breakfasts. Thank you for using our services. Thank you, Rene, Receptionist
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Hendra G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Clean room and nice place to rest
1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Mr. Hendra, Citi Hotel Jember welcomes you and your family as our guests. We are committed to providing a memorable stay experience to all our guests. Thank you for your visit. Best regards, Leni Reception
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N***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
It was very comfortable staying here. The hotel staff were also very friendly and kind. They were also very helpful when the TV in the room couldn't work. They asked to move rooms very quickly and they didn't have any hassle. The room was also clean.
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Greetings, Treasure City Hotel would like to warmly welcome you and your family. We are committed to creating a memorable stay for you with our comfortable rooms, excellent service and delicious breakfast. Thank you for using our services. Thank you! Receptionist Rene
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Emy
icon-origin-TRAVELOKA
9.7
/10
Reviewed 37 week(s) ago
Last time I stayed was a week ago. The biggest room type is on the 2nd floor. Very comfortable and homey..clean too...next trip to Jember, I'll stay here again
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2 people find it helpful
Accommodation's Reply
13 Sep 2025
Dear Emy, Hotel Siti Jember is honored to welcome you and your family as our guests. We always strive to ensure that our rooms, service, and cleanliness are excellent for our guests. We hope to see you again soon. Thank you for your visit. Best regards, Leni
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A***R
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 40 week(s) ago
renovations are underway so the room environment is less fresh and limited
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1 people find it helpful
Iqrar d.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Friendly. Clean. Located towards Bondowoso. Vintage atmosphere. Affordable food. Perfect for a staycation. Swimming pool.
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1 people find it helpful
Accommodation's Reply
13 Sep 2025
Dear Emy, Hotel Siti Jember is honored to welcome you and your family as our guests. We always strive to ensure that our rooms, service, food, and cleanliness are excellent for our guests. We hope to see you again soon. Thank you for your visit. Best regards, Leni
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Nurullaili F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
Fast check in process. Good service. Only the hotel does not have a lift, need to request a lower floor if there are parents. The room is spacious and clean. There is parking in front and behind the hotel. There is a children's pool. Recommend
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Ms. Noor Rili: Kimber City Hotel welcomes you and your family. We are committed to providing you and your family with a memorable experience. Our rooms, services and breakfasts are our top priority. Thank you for using our services. Renee, Receptionist
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Number of reviews per page
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40