Mandala Cham Bay Mui Ne

Explore Mandala Cham Bay Mui Ne
8.0
Very Good
From 170 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.0

Meal

7.5

Location

7.5

Service and Facilites

7.9

People often mention about Mandala Cham Bay Mui Ne
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Distance to City Center (13)
Staff Friendliness (9)
Room Space (9)
Family Friendly (8)
Soundproof (8)
Accessibility (7)
Activity Option (7)
Ambiance (7)
Bathroom (7)
Hotel Area (7)
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Traveler Reviews Mandala Cham Bay Mui Ne

Number of reviews per page
20
40
Customer reviews
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dan t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I chose Mandala directly from the owner, the service was professional, the rooms were clean, and the food was delicious. I was very satisfied. I stayed for 24 hours, which was great.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you so much for choosing Mandara Hotel & Spa and for taking the time to share your valuable feedback. We are delighted that you were impressed with our clean rooms, delicious food, and professional service. We are particularly pleased that you utilized our 24-hour self-check-in service and had a convenient and relaxing stay. Your compliments are a great encouragement for us to improve our services. We hope to welcome you back again. Thank you.
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H***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel was clean and the staff were helpful.
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2 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted to know that you found our hotel clean and that our team provided warm and attentive service. Your kind words are a great encouragement to all of us. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards,
H***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel was clean and the staff were helpful.
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted to know that you found our hotel clean and that our team provided warm and attentive service. Your kind words are a great encouragement to all of us. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards,
H***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is good, has a beautiful view, and the staff are enthusiastic.
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1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted to know that you found our hotel clean and that our team provided warm and attentive service. Your kind words are a great encouragement to all of us. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards,
H***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 15 week(s) ago
The location is far from the city center, making it very difficult and tiring for families with young children to get to and from the beach for swimming. It's a public beach, so bringing your belongings to swim is risky; leaving them on the tables means having to buy drinks. Anyone traveling by bus from the bus station will spend 500,000 VND on taxi fares, and food at restaurants is expensive; the local eateries offer nothing to eat. It was a very bad experience.
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4 people find it helpful
Accommodation's Reply
07 May 2026
Thank you so much for taking the time to share your valuable feedback after your stay at our resort. We are deeply sorry that we were unable to meet your expectations, especially considering you were traveling with young children and we were unable to provide the comfort you desired. We understand that the resort's inconvenient location, distance from the city center, and the costs of transportation and food may have impacted your overall travel experience. We are especially sorry that the services and facilities in the beach area did not meet your family's expectations. Your honest feedback is extremely important to us in improving the quality of our services and providing a better stay experience in the future. We sincerely hope to welcome you back again. Next time, we will do our best to serve you even better. Thank you.
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T***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 15 week(s) ago
The hotel is very far from the city center. If your only purpose is to relax and stay at the hotel, then you should stay there, otherwise, don't. It's over 20km from the hotel to Mui Ne and Phan Thiet. The journey is exhausting. I went during the Hung Kings' Commemoration Day holiday, so the hotel was very crowded and there was no parking. I had to park far away and walk to get my car; there was no assistance with retrieving it. The electric buggy service was slow. The staff at the reception desk just stood there watching guests load their luggage onto the buggy. This is a negative point. The breakfast wasn't just bad, it was terrible. A truly awful experience.
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4 people find it helpful
Accommodation's Reply
07 May 2026
Thank you very much for your valuable feedback after your stay. We apologize that we were unable to meet your expectations regarding our service, especially during peak season with a large number of guests. We apologize for the inconvenience you experienced, including insufficient parking, long waiting times for shuttle service, delayed responses from staff, and disappointment with the breakfast. Your feedback is important for improving our services. We will take your suggestions into consideration, especially during peak season and holidays, and will strive to improve further. We understand your comments regarding the resort's location. Our resort is situated on a quiet and private beach, ideal for guests seeking tranquility. However, we understand that access to the city center may be inconvenient for some guests. We apologize for not being able to provide satisfactory service, and we will strive to provide better service in the future. Thank you.
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huynh l. h. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
I'm very satisfied with the beachfront hotel; it's clean, new, and beautiful. It was my first time here, but I'm very happy with the price. I'll definitely be back soon.
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3 people find it helpful
Accommodation's Reply
07 May 2026
This beachfront hotel is beautiful, clean, new, and very pretty. This was my first stay, and the price was very reasonable. I definitely want to come back again soon.
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huynh l. h. d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The service here is excellent, and it's very quiet. It's perfect for families and groups of friends. It's a great place to relax and unwind. The resort is right by the beach, which is very convenient.
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3 people find it helpful
Accommodation's Reply
07 May 2026
Thank you so much for sharing your wonderful experience at our resort. We are delighted that you enjoyed the tranquil atmosphere, attentive service, and convenient beachfront location. We are honored that you, your family, and your friends created peaceful and enjoyable memories at our resort. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you back again. Thank you.
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huynh l. h. d.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The resort is new, clean, well-equipped, and quiet. Everything is great. The service is friendly and enthusiastic. My family and I will definitely come back.
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Accommodation's Reply
07 May 2026
Thank you so much for your valuable feedback about our resort. We are delighted to hear that you enjoyed the newly renovated facilities and atmosphere—clean, well-equipped, and comfortable. Your compliments on the friendly and welcoming staff are a great encouragement to us. We hope to welcome your family back again. We will continue to strive to provide our guests with memorable vacation experiences. Thank you.
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p***m
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Everything here is good, it's just far from the city center. The reception staff are lovely and enthusiastic, but the rooms aren't as good as those at other resorts I've stayed at. I asked if they could clean somewhere else and then come back to clean my room, but they said they had to go upstairs to clean and wouldn't be coming back down later, so I should just change quickly, whereas at other resorts they would just let me do it and call them down if needed.
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5 people find it helpful
Accommodation's Reply
24 Apr 2026
Thank you so much for sharing your detailed feedback about your stay. We are delighted to hear that you were pleased with the friendly and courteous service from our front desk staff. However, we regret that you were dissatisfied with our housekeeping service. We take your feedback very seriously and will work with the relevant departments to improve our services and strive to provide even more flexible and attentive service. We hope your next stay will be even more enjoyable.
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p***m
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Everything here is good, it's just far from the city center. The reception staff are lovely and enthusiastic, but the rooms aren't as good as those at other resorts I've stayed at. I asked if they could clean somewhere else and then come back to clean my room, but they said they had to go upstairs to clean and wouldn't be coming back down later, so I should just change quickly, whereas at other resorts they would just let me do it and call them down if needed.
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3 people find it helpful
Accommodation's Reply
24 Apr 2026
Thank you for sharing your detailed experience. We are glad you were satisfied with the enthusiastic service from our concierge team. However, we regret that our housekeeping service did not meet your expectations. We have received your feedback and will work with the relevant departments to improve our service processes, making them more flexible and attentive in the future. We look forward to welcoming you back and providing you with an even better experience.
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phuong t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
A truly memorable experience ✨ I recently stayed at a hotel that exceeded all expectations. The space was meticulously maintained, clean, and felt very comfortable. The staff were incredibly friendly, helpful, and attentive. Overall, it was a very fulfilling experience, enough to make me want to return again without a second thought. Highly recommend it to anyone looking for a comfortable and mood-boosting place to relax 💯
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8 people find it helpful
Accommodation's Reply
27 Mar 2026
Thank you so much for sharing such a wonderful review ✨ We’re truly delighted to know that your stay with us was a memorable experience and exceeded your expectations. It means a lot to hear that you appreciated the clean, well-prepared space as well as the comfortable and pleasant atmosphere. Your kind words about our team’s friendliness, attentiveness, and prompt support are especially encouraging—they will be very happy to know they helped make your stay even more special. We’re so glad to hear that your experience was complete and “mood-lifting” 💯 Your recommendation truly means the world to us. We can’t wait to welcome you back for another amazing stay in the future!
K***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
A suitable destination for families and relaxation, the staff are very helpful.
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Thank you for your kind feedback! 😊 We’re delighted to know that you found our hotel to be a suitable destination for family trips and relaxation. It’s also wonderful to hear that our team was supportive and made your stay more enjoyable. We truly appreciate your comments and look forward to welcoming you and your family again soon!
Hồng L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
The soundproofing is terrible; I can still hear things even from the 9th floor, right below the swimming pool.
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7 people find it helpful
Accommodation's Reply
13 Mar 2026
Thank you very much for your feedback regarding your stay. We apologize for the inconvenience caused by the soundproofing damage during your stay. We are very sorry that the noise from the pool disturbed your sleep, even though you were staying on the 9th floor. We understand that a quiet environment is very important to our guests during their relaxation. We have reported this to the technical and operations departments, and we will implement improvements to the soundproofing measures after the investigation is complete. We will also adjust the pool operating hours to ensure that it does not interfere with your use of the room. We apologize again. If you have the opportunity to stay at our hotel again in the future, we will do our best to provide you with a more pleasant and comfortable stay. Thank you.
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U***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
I just had an experience at Mandala, and what I liked most was the experience at The Senses Spa. The spacious environment and the excellent massage technique of the therapist named Thanh Tam made me very satisfied! She's super cute and takes great care of me.
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10 people find it helpful
Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for your wonderful experience at Mandara Spa. We are delighted that you enjoyed the spacious and comfortable facilities of The Senses Spa, the expert massage techniques of our physiotherapist, Thanh Tam, and our attentive service. Your compliments are a great encouragement to the entire spa team, including our physiotherapist, Thanh Tam. We will continue to strive to provide you with a comfortable and memorable experience at Mandara Spa. Thank you.
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Nguyen X. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Super nice location, far from the center but full of amenities, enthusiastic staff
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7 people find it helpful
Accommodation's Reply
05 Dec 2025
Thank you for sharing your feedback about your stay. We are delighted that you enjoyed our space, location, amenities, and friendly staff. We look forward to welcoming you back soon.
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Phước N. T. B.
icon-origin-TRAVELOKA
7.5
/10
Reviewed 39 week(s) ago
The room is ok, comfortable and spacious but far from the center. The food downstairs is expensive and not delicious, especially the pho and fish noodle soup.
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4 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Guest: Thank you very much for your comments regarding your stay at our hotel. We are pleased that you enjoyed the comfort and spaciousness of our rooms. Our hotel is located quite far from the city center, and we apologize that our Vietnamese dishes, such as pho and fish noodle soup, did not meet your expectations. We appreciate your comments and will work with relevant departments to improve the quality of our food and service, including our prices. We sincerely look forward to welcoming you back and providing even better service. Thank you.
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Anne m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
beautiful resort, quiet, new interior, very suitable for relaxation, friendly and enthusiastic staff when I checked in early
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6 people find it helpful
Accommodation's Reply
31 Oct 2025
Thank you for sharing your experience at our resort. We are so glad you enjoyed the peaceful atmosphere, the new decor, and the attentive service from our staff, especially when you arrived early. We look forward to welcoming you back soon!
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Uyên N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
My family enjoyed the experience here, it has full amenities, clean rooms, very enthusiastic staff and receptionists, not like the feedback, breakfast is just okay. If there is a chance next time, we will definitely come back.
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9 people find it helpful
Accommodation's Reply
13 Sep 2025
Thank you for choosing us and taking the time to share your experience here! We are happy to know that everyone is satisfied with the facilities, clean rooms and enthusiastic staff. Regarding breakfast, thank you very much for your feedback, we will try to improve to bring a better experience next time. We look forward to welcoming your family back soon!
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thuy h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Beautiful space, full of amenities around, clean beach. Friendly staff
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8 people find it helpful
Accommodation's Reply
13 Sep 2025
Thank you so much for taking the time to share your experience here! We are happy to know that you are satisfied with the space, facilities and friendliness of the staff. We hope to welcome you back in the future!
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