9.0
Exceptional
From 239 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.9

Location

9.1

Service and Facilites

9.0

People often mention about Escotel Mahera
All
Distance to City Center (25)
Ambiance (24)
Staff Friendliness (23)
Accessibility (22)
Surroundings (21)
Bathroom (19)
Room Space (18)
Bedroom (18)
Check-in/out Time (15)
Hotel Area (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Escotel Mahera

Number of reviews per page
20
40
Customer reviews
Y***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Close to everywhere, when I have work I always stay here
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. We always strive to provide a comfortable and satisfying experience for each of our guests. We believe that good service can leave a lasting impression, and we are delighted that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing them. We look forward to welcoming you back to (Escotel Mahera) in the near future, and providing an even more special experience in the future. Thank you once again for your time and attention. We look forward to your next visit! Best regards, (Rudy) (Asst. Manager)
Translated by Google Icon
See original
b***b
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is good to stay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. We always strive to provide a comfortable and satisfying experience for each of our guests. We believe that good service can leave a lasting impression, and we are delighted that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing them. We look forward to welcoming you back to (Escotel Mahera) in the near future, and providing an even more special experience in the future. Thank you once again for your time and attention. We look forward to your next visit! Best regards, (Rudy) (Asst. Manager)
Translated by Google Icon
See original
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Stayed here twice, it deserves 10 stars 👍 at a very affordable price, got complete amenities, cold AC, clean sheets, blankets and towels, water heater and shower work well, close to Pasar Senen station, the staff are friendly and always on standby, there is a public kitchen complete with its contents 👍👍👍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. We always strive to provide a comfortable and satisfying experience for each of our guests. We believe that good service can leave a lasting impression, and we are delighted that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing them. We look forward to welcoming you back to (Escotel Mahera) in the near future, and providing an even more special experience in the future. Thank you once again for your time and attention. We look forward to your next visit! Best regards, (Rudy) (Asst. Manager)
Translated by Google Icon
See original
g***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, clean rooms, first time here no deposit, don't know if I'll come back, I will definitely come back again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. We always strive to provide a comfortable and satisfying experience for each of our guests. We believe that good service can leave a lasting impression, and we are delighted that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing them. We look forward to welcoming you back to (Escotel Mahera) in the near future, and providing an even more special experience in the future. Thank you once again for your time and attention. We look forward to your next visit! Best regards, (Rudy) (Asst. Manager)
Translated by Google Icon
See original
G***Z
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Satisfactory when compared to the rates that must be paid
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. We always strive to provide a comfortable and satisfying experience for each of our guests. We believe that good service can leave a lasting impression, and we are delighted that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing them. We look forward to welcoming you back to (Escotel Mahera) in the near future, and providing an even more special experience in the future. Thank you once again for your time and attention. We look forward to your next visit! Best regards, (Rudy) (Asst. Manager)
Translated by Google Icon
See original
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I love this hotel it's the best place and the best price ever in all jakarta.
1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Value Guest Thank you for your positive review of (Escotel Mahera). We are very happy to hear that you were satisfied with the service we provided during your stay at our hotel. We always strive to provide a comfortable and satisfying experience for every guest. We believe that good service can leave a lasting impression, and we are happy that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing it. We look forward to welcoming you back to (Escotel Mahera) in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, (Rudy) (Asst. Manager)
M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
I got room 305, the AC wasn't cold enough, the mattress springs weren't working anymore..so it wasn't comfortable to sleep in..the bathroom wasn't clean yesterday, it was strange..there were lots of small animals..and the water in the toilet wasn't strong either...if I flushed it, it wouldn't work just once..the next time I stay, I hope I can get a better room..
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Warm Greetings from Escotel Mahera. Dear Valued Guest, Thank you very much for your feedback and apologize for the inconvenience you experienced during your stay in room 305 🙏. We greatly appreciate every feedback from guests, and we have forwarded your notes to the relevant team for immediate improvements, both in terms of AC, mattress, bathroom cleanliness, and water pressure issues in the toilet. We are very sorry that these things made your stay less comfortable. We are committed to continuously improving the quality of service, and we hope that on your next visit you will get a better room and a much more pleasant stay. See you again next time! 😊. Warm Regards. Rudy / Manager. Escotel Mahera
Translated by Google Icon
See original
Profile Picture
Lindu D. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The hotel staff is friendly. The rooms are clean and the AC is very cold.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2025
Dear Ms. Lindu, Warmest Greetings from Escotel Mahera, Thank you very much for your positive review! We are very happy to hear that you were satisfied with the service of our staff, the cleanliness of the room, and the comfort of the air conditioning we provided. Your review means a lot to us and will motivate our team to continue providing the best service. We hope to welcome you back again in the future. Best regards, Rudy / Manager. Escotel Mahera
Translated by Google Icon
See original
a***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
provide the best service and provide comfort according to budget
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. We always strive to provide a comfortable and satisfying experience for each of our guests. We believe that good service can leave a lasting impression, and we are delighted that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing them. We look forward to welcoming you back to (Escotel Mahera) in the near future, and providing an even more special experience in the future. Thank you once again for your time and attention. We look forward to your next visit! Best regards, (Rudy) (Asst. Manager)
Translated by Google Icon
See original
Profile Picture
Lindu D. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Clean room, cold AC, water heater. Highly recommend this hotel
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. We always strive to provide a comfortable and satisfying experience for each of our guests. We believe that good service can leave a lasting impression, and we are delighted that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing them. We look forward to welcoming you back to (Escotel Mahera) in the near future, and providing an even more special experience in the future. Thank you once again for your time and attention. We look forward to your next visit! Best regards, (Rudy) (Asst. Manager)
Translated by Google Icon
See original
a***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Fits the budget, the staff is friendly and very helpful. The price is really worth it for its class
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for your positive review of (Escotel Mahera). We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. We always strive to provide a comfortable and satisfying experience for each of our guests. We believe that good service can leave a lasting impression, and we are delighted that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing them. We look forward to welcoming you back to (Escotel Mahera) in the near future, and providing an even more special experience in the future. Thank you once again for your time and attention. We look forward to your next visit! Best regards, (Rudy) (Asst. Manager)
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 19 week(s) ago
The room I stayed in was not good, many things were broken, the toilet was rickety and almost caused an accident, there were no clothes hangers and the bathroom was torn off, and the bathroom door was also loose.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Ms. Meliana Urva, Warm greetings from Escotel Mahera. Thank you for your feedback regarding the condition of your room. We sincerely apologize for the inconvenience you experienced, particularly regarding the bathroom facilities and security. Conditions such as the wobbly toilet, broken clothes hanger, and loose bathroom door are clearly unacceptable and do not reflect our service standards. We have directed our technical team to immediately repair all of the damage. We are also conducting a thorough inspection to ensure that similar incidents do not recur in other rooms. We truly appreciate your feedback and hope to continue to be given the opportunity to serve you better in the future. Sincerely, Rudy / Manager. Escotel Mahera
Translated by Google Icon
See original
M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Stayed here for 5 days, on the 2nd floor, thank God it was enough for resting after returning from activities. The mattress was a little too soft but still tolerable, Youtube on the TV was available, the AC was good, if you want hot water you don't have to wait long, the soap was okay, the room was according to the pictures circulating in previous reviews. The receptionist was always on standby and quite friendly but sometimes you have to take your own initiative if you need water or the room to be cleaned.
Read More
Translated by Google Icon
See original
1 people find it helpful
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
friendly receptionist, comfortable room, cold AC, lots of water coming out. yeah okay
Translated by Google Icon
See original
1 people find it helpful
K***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
There is no lift yet, encouraging for healthy walking.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Sari
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
I was looking for a place to stay that had a boarding house-like atmosphere so it wasn't too quiet.. all the staff were very friendly. I felt at home 🥰 next time I go to Jakarta I'll stay here again🤗👌
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The staff is kind and responsive ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Translated by Google Icon
See original
Find this review helpful?
E***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
To get water, you also have to go down to the kitchen on the 1st floor. Please provide gallons of water on each floor so that you don't get tired of having to go up and down the stairs.
Translated by Google Icon
See original
Find this review helpful?
B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
• didn't take a picture of the room but the view is the same as in the preview/catalog • so far it's really nice even though it's a bit far from the main road of Salemba, access to minimarkets/stalls is a bit difficult here, so it's usually best to order online • when I arrived, I was allowed to check in at 12 noon because there was a ready room + no additional fee • for the AC for a while it didn't feel cold, had to be restarted (turned off then turned on again), it wasn't that cold even though it was already 16 degrees, maybe it needs rejuvenation or maintenance again (I was in room 203), because I saw that the AC was old • inside you get free toothbrush, toothpaste, tissue, 2 Cleo mini mineral water, and there's also soap attached • the toilet can also have hot water, which is also cheap at around 200 thousand, there's a TV and you can also use YouTube, but Netflix can't • it's just nice here for a short stay because I'm on holiday so I want to find something close by that's cheap, here's the solution
Read More
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Sari
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
the room is nice, the floor uses vinyl, there is a TV, YouTube, WiFi, AC, water heater. enough with a budget of 200 thousand.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40