8.7
Very Good
From 198 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.5

Service and Facilites

8.7

People often mention about Metro Inn
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Distance to City Center (22)
Staff Friendliness (18)
Bedroom (15)
Bathroom (13)
Hotel Area (13)
Wifi (12)
Room Space (12)
Surroundings (11)
Check-in/out Time (11)
Family Friendly (10)
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Traveler Reviews Metro Inn

Number of reviews per page
20
40
Customer reviews
Then P. K.
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8.2
/10
Reviewed 5 week(s) ago
Easy access to reach the city center
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Verified Traveler
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Leisure
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8.5
/10
Reviewed 7 week(s) ago
Staffs are friendly and helpful 👍
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Rasya F.
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8.2
/10
Reviewed 7 week(s) ago
Good, comfortable, clean, only one minus, the Wi-Fi is slow
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k***n
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Leisure
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8.7
/10
Reviewed 12 week(s) ago
The bathroom is too narrow and noisy with the sound of the fan in the bathroom.
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BERLIANA B. S.
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10.0
/10
Reviewed 14 week(s) ago
Clean and very comfortable, the price is also affordable.
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L***s
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Leisure
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6.8
/10
Reviewed 19 week(s) ago
Hotel staff are friendly, communicative, spacious parking area even though the entrance to the hotel area is narrow, close to the city center, clean and comfortable rooms 😊, only the water drain in the bathroom smells a bit like waste, please pay attention🙏
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1 people find it helpful
B***a
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The hotel staff is friendly, the hotel atmosphere is also calm.
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Telli M.
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Staycation
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8.8
/10
Reviewed 25 week(s) ago
The location is inside, but there is no problem because the access is smooth.
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J***o
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8.4
/10
Reviewed 29 week(s) ago
The toilet is still not very clean because there are a lot of things like faucets stuck around the toilet...
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Accommodation's Reply
16 Nov 2025
Hello, thank you for staying at Metro Inn Singakwang. We apologize for the inconvenience. We will continue to strive to provide the best service in the future.
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A***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
I asked customer service to tidy up my room while I was out, but unfortunately they forgot to clean it, I don't know the reason either.
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Accommodation's Reply
16 Nov 2025
Hello, thank you for staying at Metro Inn Singakwang. We apologize for the inconvenience. We will continue to strive to provide the best service in the future.
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Arga
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9.4
/10
Reviewed 33 week(s) ago
all is good, only one thing missing is that the wifi is not very fast
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Accommodation's Reply
16 Nov 2025
Hello, thank you for staying at Metro Inn Singakwang. We apologize for the inconvenience caused by the internet connection. We will do our best to provide the best service in the future.
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
everything is great, the wifi is not fast enough, try speeding it up again, it will definitely be better
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Accommodation's Reply
16 Nov 2025
Hello, thank you for staying at Singapore Metro Hotel. We apologize for the inconvenience caused by the internet connection issue. We will work hard to provide better service in the future.
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Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 33 week(s) ago
The staff is very friendly, the room is spacious, but the blanket is too thin, but overall it's very good.
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Accommodation's Reply
16 Nov 2025
Thank you for staying at Metro Inn Singkawang. We look forward to your visit again.
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Feby S.
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Staycation
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9.4
/10
Reviewed 35 week(s) ago
The hotel staff was very friendly. The rooms were good for the price. The AC was cold, the water was hot and flowing, and there was no smell. Everything was fine 🫶
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Accommodation's Reply
16 Nov 2025
Hello, thank you for staying at Metro Inn Singkawang. We hope you had a great time with us and look forward to welcoming you back again.
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D***a
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9.4
/10
Reviewed 36 week(s) ago
Easy access to everywhere, close to city center, comfortable rooms.
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Accommodation's Reply
16 Nov 2025
Thank you for choosing to stay at Metro Inn Singkawang. We look forward to welcoming you back.
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Novandrie
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8.5
/10
Reviewed 38 week(s) ago
The room is quite comfortable, there are just a few things that need to be improved in terms of cleanliness and facilities.
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1 people find it helpful
Accommodation's Reply
16 Nov 2025
Hello, thank you for staying at Metro Inn Singakwang. We apologize for the inconvenience. We will continue to strive to provide the best service in the future.
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T***g
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
Pretty good for a cheap price
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1 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for choosing to stay at Metro Inn Singkawang. We look forward to welcoming you back again.
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R***y
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8.2
/10
Reviewed 43 week(s) ago
It's okay for Singkawang city, it's not bad
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Accommodation's Reply
16 Nov 2025
Thank you for choosing to stay at Singapore MRT Hotel. We look forward to welcoming you back soon.
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B***S
icon-origin-TRAVELOKA
6.1
/10
Reviewed 47 week(s) ago
the AC leaked like a waterfall, the bathroom also leaked, my cellphone was a victim of water flowing from the AC, until I had to take it to a cellphone service center, please fix it immediately before it is occupied by visitors
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1 people find it helpful
Accommodation's Reply
16 Nov 2025
Hello, thank you for staying at Metro Inn Singakwang. We apologize for the inconvenience. We will continue to strive to provide the best service in the future.
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t***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 50 week(s) ago
The atmosphere, facilities, and price are okay, but the bed in the room I stayed in was not very comfortable.
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Accommodation's Reply
16 Nov 2025
Hello, thank you for staying at Shinkong Metro Hotel. We apologize for the inconvenience. We will continue to do our best to provide the best service to our customers.
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Number of reviews per page
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