Nice hotel boutique. Clean and spacious room

Llegamos en viernes y no había servicio de restaurant o bar, nos dijeron que abria a las 3:00 y no paso. Las habitaciones en las fotos parecen de buen tamaño y son muy pequeñas, no conviene pagar vista a la laguna pues realmente casi no se ve. Al siguiente día el desayuno estuvo delicioso y muy buena atención por parte de las señoras del restaurant

Hicimos un viaje en familia, y recibimos una excelente atención por parte del staff de Dos Mares para que toda nuestra estancia fuera mejor de lo que esperabamos!!! Repetiremos sin duda! El Cuyo es un sitio aún no muy desarrollado, pero Dos Mares ofrece comodidad, limpieza y buen servicio.

Una excelente opción para descansar con todas las comodidades en el Cuyo y recargar energías, la atención del staff es incomparable. Volveremos siempre aquí!

Excelente habitación vista al mar, la atención de todo el personal siempre dispuestos a ayudar, la comodidad de la habitación, todo genial, sin duda repetiremos!

Great service, peaceful place, super kind staff!!!

Nice quiet place, modern, clean.

Nice clean hotel. NOT QUIET ON OCEAN FRONT ROOMS. This area is definitely going to blow-up. If, you can, go soon!

☺️

Property is great the service was not good.

Very nice place decent location but unfortunately when they electricity goes out, they don’t have back up generators and it’s really hot and muggy in your room. They give you a candle but with no lighter to turn it on I think for the amount of money you spend it should have a little back up generator to have the AC working. They only have a generator working on the common areas as in kitchen and bar. I guess they do that to keep the revenue coming in.

Great stay. Rooftop area a bonus. Close to beach. Best side of town. Maria de Socorro in the breakfast room is great.

Excellent! Very relaxing, nice design & amenities. Beautiful breakfast on rooftop terrace. Jorge is fantastic!

Don’t go to el cuyo Yucatán, there’s nothing to do there, the town is terrible, if you are not a hippie from the 70s you got nothing to do there, it’s over rated

Choose elsewhere and don’t waste your time or energy. WHAT A DISASTER OF A HOTEL AND EXPERIENCE. I happen to have managed hotels and been in the business for the past 10 years.. (and coming from a very experienced traveler as well) Where do I even begin? I guess the room first. 1.First check in was a joke. No info, just took us to the room, no Wi-Fi info, no check out info, and no room info. 2. The entire hotel and room especially smell like cement (gives you major headache in the room).. 3. The room has a large floor to ceiling window next to the bed that has no curtain. And directly facing the sunrise at 5:30 AM so good luck sleeping in or having any type of a resting vacation. 4. The entire hotel is like a box. The room has cute decor but you forget about it the minute that you have a claustrophobic bathroom, the size of a mini closet. 5. Wi-Fi is horrible and did not work in our room the entire stay. (doesnt work through all the concrete) 6. Only two pillows at this expensive boutique hotel 7. We had seen some photos on the booking site, but not how open the shower is (not good for friends, and many people are uncomfortable with this. 8. hammocks way to high off the ground to enjoy 9. do not give you real pool towels 10. no safe in the room 11. no cleaning service for 3 days (at a beach hotel which would clearly have sand tracked in ) Ran out of space to even finish the review. Continue to google.

Nice new property (open less than 3 months). Front desk staff are extremely nice and helpful. Rooms are nice, but without much privacy since the shower is in same area as bed. Nice view from roof top pool and bar. “Continental “ breakfast was actually a full, hot breakfast which was very good, but service was very slow. It seemed to get better the last day and we were told a new restaurant manager had taken over starting that day. Drink prices at the pool bar were outrageous. We shared our thoughts with the desk staff who seemed very open to receiving them. There is no elevator, so plan accordingly. Overall though, we enjoyed our stay and will consider another stay there when we visit El Cuyo again.

A beautiful, quiet village. The hotel looks very nice however, the services do not match the look of the facility.

Friend’y staff good breakfast. Drink prices way too high

There was no running water during our stay here - couldn’t even go to the toilet, wash our hands or have a shower. We were told about 4 times that the water will be back on in “30 minutes” but this wasn’t at all. It was disappointing to say the least and we were not even offered a full or partial refund for this…

La habitación muy limpia y el servicio de recepción fue excelente