I didn't receive any information ahead of time. We arrived at the property, no one was there. I tried calling hotels.com and messaging the property. After a frantic 30 minutes, I finally received a text with instructions. We got inside the building and then the entrance to the unit didn't work. After several texts to the owner, we made it inside. The unit itself is very small. Two American travelers with large luggage take up a lot of space. There were no instructions on how to operate anything. The wifi password that was provided was incorrect. The owner kept providing the wrong password despite my showing a screenshot of it not working. They finally sent it with the correction. There was a washer/dryer in the unit but no soap was provided. There was no soap to wash dishes or to wash your hands in the bathroom. The shower drained extremely slowly causing a slight flood in the bathroom. I expect the owner knows this. A warning would have been appreciated. Overall it was a stressful rental that could have gone much easier.

Clean room, nicely decorated, good facilities, comfy bed. Also well located for the Akropolis shopping centre and the main shopping street. Not sure about the door entry system where you need to phone a number and it automatically opens the door when it connects. Also I kept banging my head in the toilet on a cabinet that juts out above the toilet bowl. Not very well designed for tall people. I have quite a big scrape on my head that was bleeding and is now scabbed over.

Good location near a shopping centre and within 15 minutes walk to the main streets. Difficult to find the right apartment block initially but nice apartment with lots of space for two people, plenty of kitchen equipment provided plus amenities such as extra towels, extra bedding etc.

Very nice views of the river

Perfect stay- modern, clean and cosy apartment in a great, central location. Apartment was easy to find, good communication and overall a really pleasant experience. Will be coming back!

Overall good experience. Place is secure, clean, has AC, washer and dryer, pots and plates so it’s good for family stay. Not much to do around the neighborhood though.

I didn't like the lack of communication from the property management

Rented 2 apartments for 2 couples for 2 nights. The units were nice--big and clean. There were dishes in the partial kitchen and a small refrigerator. There was also a laundry machine in the bathroom. The balcony of these 2 units faced into the inner courtyard, instead of towards the nearby bridge or onto the street, which would have caused a lot of traffic noise. The instructions for finding the apartment building were not very good. Using the address that they provided, GoogleMaps took me to the right building, but not to the right set of doors. The code they give works if you are at the right entry doors. Then there is the issue of some difficult communication with the off-site property administrators. We didn't have the ability to call them, which is how they let you into your apartment. They did arrange to leave keys for us in our apartments to use instead. However, both trying to enter the building (which is Brown, not Black, as per their information) and the apartment, the employee on duty did not ever respond to text messages I sent to the contact number they gave. He did eventually respond to my email and via WhatsApp, but the whole process to get into the building and apartment took an hour. If you want to stay here, best to be able to make local calls to bypass all this frustration.

Great apartment, really comfy, great location, clean, quiet and everything we needed. Would defo recommend and stay again! The only downside was that there was no toaster, the pillows could be firmer and the front door entry system was tricky to master as it was quite stiff.

We had some trouble getting in but since we arrived during business hours, we were able to call and someone came over to help. He also brought extra TP as there was only one roll. Bed was firm, housecleaning was perfect, no elevator even though listed in ad, very quiet building, AC isn’t great but cools you off a little - eventually, kitchen has everything you need. Only real suggestion would be pads on the chair feet to make sure to keep the noise down when pulling out chairs on the tile floor, the rest worked for our 3 night stay. Two single beds were in a loft (unit 33) and any adult or tall person would have some trouble with slanted ceiling. Beautiful river view was a nice treat.

No lift even tho the room was apparently disabled appropriate, sofa bed was very uncomfortable,

Property very well maintained and clean. In excellent area close to amenities. Shopping centre within minutes walk.

The apartment of very good standard and very well located. A toaster would be good in the kitchen. The problem was when windows open the noise level was high and also our room had a constant noise like a door buzzer going off into all hours of the morning but got use to it and would stay again but maybe in other block.

Check-in process was simple though the instructions sent sound complicated. Host met us and review instructions again. The room, and beds were very comfortable. Would recommend this accommodations for family or anyone desiring space. It is not two private rooms but space between areas.

A really comfortable apartment fitting small family needs

Very nice place!! Very close to the mall where there are plenty of restaurants to pick from.

Excellent apartment. Everything done by phone, check-in/door open/check-out. Super quiet. 10/15 min walk to Acropolis shopping centre Shame no local/adjacent shops for milk and such. all in all, can't fault experience

The aprtment was a bit difficult to find and slightly confusing to access, the night before arrival I received an email with details of a key code for entry to the main hall way and details of a system to unlock the room door using my mobile phone to ring a Lithuanian number. I haven't done this before (but I guess this is the future?) and found it iunitially a bit confusing, but in fact it worked out just fine. The apartment was nice, very clean, fairly spacious with good facilities 2 x hobs, a microwave, a cooker, a kettle and even a little collection of books (all in Lithuanian). Apartment was near the bus and train station so easy access to the old town of Kaunas from the bus station and also near the huge shopping centre in Kaunas. WiFi worked well, nice big TV with a good range of channels and a nice clean shower room. Personally I usually prefer somewhere a bit nearer the centre and the area of the apartment was a bit 'industrial' but okay. Overall I was happy with the apartment.

The apartment was limited in size but was all we needed. The key arrangement was strange, using a phone

Lovely apartment with communicative renter