Room was very nice. Clean & and comfortable. Staff were friendly and very accommodating. Location is great.

Clean basic room (without windows - probably room type I picked to save cost) but modern and nice bathroom layout and very nice shower. Very clean, and all amenities you need. Bed was a little hard but slept well regardless. For the value its a very good choice.

Beautiful clean property in convenient location. The staff was also exceptional, front desk and cleaning personnel.

The hotel was great in every way, except I should’ve upgraded to a window balcony from day one if you don’t mind not having your window in the room is great next time I would stay there but only with the window or the penthouse suite

Room was beautifully desigmed and generally it was well maintained. The area is really close to the park and museums, many walkable. We had a hard time sleeping though as the insulation between rooms is light so we heard tv and loud conversations from the room next door. If they could fix these acoustic issues i'd stay there again.

Stay was great, staff was a tentative and had a great area close to everything you may need. Only issue is that the restroom is devided by a curtain which is ok if its just you and significant other not so much in a group.

Good value and nice rooms for the price. There is a LOT of traffic noise - and I was in a high up room! It made it hard to sleep. They could also offered some more English tv channels and minor details but the noise was the main draw

Everything as expected, very good place.

Nicely appointed room with mini kitchen and separate seating area. Balcony was nice but faced busy street and was loud. Even with windows closed, street noise was loud. Bring earplugs for sleeping. Nice lounge area outside of fitness center. Location was great with restaurants, shopping nearby. Also, close to the park.

Room is clean and big; Staff is very warm and welcomed. But this property is apartment style not hotel style. The facility is not good enough.

This is an incredible place to stay. I can't speak for all rooms but ours was superb, a massive 55m2 with a corner and morning sunshine. I felt like I was in a NY loft apartment, gazing out over the city. The amenities were spot on, the bed comfortable and warm and I only wish we made use of the rooftop terrace which looked an oasis. We love to eat and so proximity to the sensational Bosque Chapultepec was another top feature of this location. My wife and I are already talking about our next visit to CDMX and to stay in this location - we never do this. The staff were friendly and helpful and the place is very safe. Can't recommend highly enough.

Nice location and very nice room

Everything was great about this Hotel! We were close to things and easy access

Overall a good space but the cleaning was not good. When we got there there was hair all over the floor and for some reason they only gave us two towels and one hand towel. Next day hand towel was missing when they replaced etc. didn’t replace lotion, or kitchen one towel that’s there, and only one key for elevators. Basic

Clean

This place was a great. Great location to all that Polanco has to offer. The room is spacious and staff was excellent. Highly recommend for your trip to Mexico City

We had an absolutely wonderful experience during our stay at this hotel. From the moment we arrived, the staff was warm, welcoming, and truly went above and beyond to make sure we were comfortable. The rooms were spotless, beautifully maintained, and very comfortable — perfect to relax in after a long day of exploring. The location was excellent and made it easy to get around, yet the hotel still felt peaceful and safe. We especially appreciated the attention to detail throughout the property and the high level of service we received every day. Everything about our stay exceeded expectations, and we would happily stay here again. Highly recommended to anyone visiting the area!

Great location. Accommodating and helpful staff. Would come again!

La estadia estuvo bien, aunque es un poco fria la habitacion. Aunque la estancia era para 4 personas solo dejaron 4 toallas

The room was very clean and we had a bottle of champagne waiting for us. The room was more than I expected. The view was great!