This hotel was spectacularly good and we’ve stayed at a fair number of 5 stars over the years. Only 2-3 years old, this 25 room boutique hotel oozes class and has a fantastic vibe and bold color scheme. The staff and service are superb…we were very impressed. And the location couldn’t be better.

We had a great stay. The staff were wonderful, the hotel was beautiful, and in a fantastic location. Look forward to visiting again.

Staff were friendly, helpful and knowledgeable. Hotel perfectly placed and a classy but comfortable ambience. Wouod have liked to have had a kettle in the room (or free hot water and tea/coffee in the bar area alternatively)

I think a buffet style breakfast should be adopted

Nice property, professional, accommodating and friendly staff.

We had the most amazing stay at hotel La Gemma. The staff is exceptional, the rooms/esthetics are perfect, + delicious food (especially their chocolate loaf cakes❤️). We can't wait to come back again. Highly recommend!

Fantastic service, delicious breakfast, and really appreciated the welcome cocktail!

Room and staff were wonderful. Great location. Great breakfasts. Only negatives-- Luca's Restaurant.: staff was great; the food unmemorable. Shower could use more water pressure and a non-slip mat.

Beautiful, convenient to all of Florence

We really loved this boutique hotel. The service was top notch, staff so pleasant and helpful, and the location could not be better! Close to everything! Thank you all so much for making our stay in Florence so wonderful and memorable! Suzanne and Christine

Excellent

Beautiful hotel and amazing location! Strongly recommend and will return

The hotel was centrally located near Republic Plaza. Was able to walk everywhere we wanted to go. Room was very nice. Asked for a quiet room away from elevators which they handled for us. Staff was very attentive. Breakfast was sit down and order which was a nice change from other self serve that we experienced. Overall a nice hotel

The hotel is beautiful. We checked in early to find out we had been assigned 302 across from the elevator which according to the map of the floor as the noisiest and the smallest room. We asked to be moved and the desk said they would “try”. Sorely disappointed.

Loved the location of this hotel- close to everything

We were very happy with our stay and would definitely recommend it to our friends an Family. And would stay again.

Fantastic hotel with wonderful amenities and perfect location in the heart of Florence! We loved it and highly recommend.

There was smell of

We loved everything about this hotel! The stunning room, the beauty, the breakfast, the drinks, the spa & the kindness of every staff member we spoke to! Everyone went completely above and beyond to make sure our visit was the absolute best! We have travelled quite a bit & I would honestly say this is one of, if not the, top hotel we’ve ever stayed in. The bed & the pillows are a great test of a good hotel, and believe me, they did not disappoint! Please do not believe the negative reviews you read regarding this beautiful hotel; they cannot be from anyone that stated here. We cannot wait return to La Gemme!

The hotel was stunning and I loved the access we had to the rooftop. It was a beautiful way to see Florence up top.