Overall Ratings & Reviews Hotel Pelicano

Very nice property, the beach appears to be abandoned by the hotel and it’s very inconvenient to get to Centro with at times taxis refusing service to return guests later in the evening. Would be helpful if the hotel ran its own shuttle service to Centro and return at certain hours. Rating reflects the experience accurately.

Good customer service but no TV in the room (they want to charge you extra for a TV) Housekeeping opened my door at 8 am and by 9 am they were knocking on my door to do housekeeping (check out was until noon, no reason why they needed to bother the customer that early )

Para el precio es un buen hotel

Quiet and comfortable

👌

Can’t really complain, a rustic hotel in a rustic town. It’s old Mexico. Late night stay before the morning ferry.

Beautiful place, absolutely clean and well maintained.

Very nice option before going to Holbox!

Limpio cómodo un buen lugar

El lugar está muy cerca del ferry. Habitaciones muy limpias y parecieran recientemente renovadas

If you are looking for a nice place to stay near holbox ferry/ADO I think this is a great option in the event you don’t want to stay on Holbox Island. The place is safe, cute and clean. People who work there are very helpful. The only thing I wasnt a fan of was all the stones in the shower lol it was meant to be decorative but made using the bathroom/shower uncomfortable and awkward. Maybe bring some water shoes to use in the shower 😅 lol. Also this adorable tiny town is cash only and there is one atm for the whole town located in this hotel and if its broken like it was when I was there its a pain so just bring cash if you wanna eat in the restaurant/in town or go to the store etc. Go for a nice nite walk in town, pet a dog and meet the friendly locals 😊highly recommend

It’s a small town where people usually just go by. But the hotel is one of the best in the area. We enjoyed our stay and they have a restaurant right there. Very convenient since not a lot of places offer meals around.

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Was advertised as a king bed with a television but the room only had a double bed and no television. The person on reception was rude and would only offer a refund with a 15% reduction. However, the owner came and gave us a full refund.

Full disclosure I actually didn't stay the night only because my friends and I had planned to do a day trip to holbox and needed a place to drop off our luggage and park. However I did enjoy the checking process and can stay for myself that I would have spent the night if it was part of my schedule. It's nothing fancy but the people here are friendly!

We only stayed over night on our way to Isla Holbox. the was moldy and there was a large puddle of water in the room which the receptionist promptly cleaned after I notified him. He apologized saying this is the first time something like that happened. In the morning there was the same puddle again.

Es un hotel perfecto de paso si tienes que pasar una noche antes de viajar a Holbox

This place is an ok option if you are going to just sleep there because you missed the last ferry to Holbox. Our flight to Cancun came in late and there was no way we would make it to Holbox that evening. Anyway, their internet was down it never came back up AND their TVs didn't pick up any channels. Not their fault but there was a pack of dogs that kept us up all night long!

Just stayed one night, before trip to Holbox. Room was clean. Sheets very rough no hot water. I guess it’s what you can expect for $50.

Hotel Pelicano went above and beyond to accommodate me. I arrived very late and Umberto was waiting for me and greeted me with a smile. Very helpful and friendly even though it was late at night. Very much appreciated after a long and stressful journey. The room was spacious & clean, bed comfortable and shower great. Thank you!