Access to the property and check-in not very efficient

Everything went well and the staff was very friendly

Casa Azul is a gem. It is located in a beautiful and very safe neighborhood and walking to the busy commercial street takes a matter of minutes, though you wouldn't know it was so close because it is very quiet. The space my son and I got included a double bed and a fold out couch, a kitchen with a fridge and cabinets, and a tv. Everything was spotless and looked brand new. The price was good especially considering how charming and ample the space. The owner was very thorough in showing us all the amenities and the rules of the place. It was really lovely and I'd stay there again in a heartbeat!

Hice una reservacuon de una noche en Casa Azul pues necesitaba alojarme con mi madre de 86 años para un procedimiento médico. El mismo dia del viaje, la clínica aplazó la cita un dia, me comuniqué con la propiedad para mirar la posibilidad de cambiar la reserva para el día siguiente y la unica opción que me dieron es que volviera a pagar y me daban un descuento de $5000 pesos ( un poco mas de un dolar). Si bien es cierto es un negocio, deberían tener cierta consideración con los clientes pues fue un asunto imprevisto y además tenian la disponibilidad de alojamiento.

Exelente atención, siempre muy atentos