StayHere Rabat - Hassan Heritage

Explore StayHere Rabat - Hassan Heritage
8.6
Very Good
From 46 reviews
Cleanliness

9.0

Room Comfort

8.8

Traveler Reviews StayHere Rabat - Hassan Heritage

Number of reviews per page
20
40
Top reviews
neirouz
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our neighbor had the music on very loud. We told management and they said that by night time it will stop. They did not do anything to stop it. There was no hand towels and no place to hang the towels in the bathroom. The apartment is spacious and clean. The street is very noisy. You can hear the cars and the people on the street. Music was loud at night. I am surprised management did not ask the guest next door to lower the volume.
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Phillip
icon-with Partner
with Partner
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Our stay wasn't great to be honest - front desk was very helpful and the they were focussed on guest security so that was great. The 1 bedroom apartment had 2 toilets and a washing machine - again great. BUT it wasn't clean, the range hood buttons were greasy, the untensils werent that clean, mould was evident in the bathroooms and the tiled floor wasnt clean. Also the kitchen - no kettle no toaster, no plug for the sink and no dishwasher, no carving knives or vege knives of any sort, no utensils to speak of, it just wasnt a great place and I would not stay again, ever.
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Khaled
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It seems that the property is not prepared to for as hotel flats.
Fariba
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The staff was very friendly. The bathrooms were not very clean.
Tasnim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Perfect location
Adnan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Amazing property it was very clean. It was very spacious and communication is great.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The front desk agent is very helpful, professional & kind. Overall was a great experience!
Muhammad
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great stay
Muhammad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

We had a fantastic stay overall. Staff are amazing, very friendly and always willing to help. Just had a minor issue with housekeeping. The lady took the kettle and gave to the people in the room next to ours and so for the next day we couldn’t make coffee.
Warda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The communication from Stayhere was poor. I asked for an early check-in and did not get a response for a month. I only got a response the day before I was supposed to check in. When I arrived, the room wasn't ready and I had to wait to be checked in. They gave me a room but it didn't look like the one I had booked. The floor was still wet and smelled like bleach. They also didn't provide us with enough towels. There was no closing door in the shower, so all the water spilled out onto the floor when I showered, and I had no towels to dry it up. This made using the bathroom very uncomfortable. Also, I had to ask several times to get the sheets for the sofa bed in the living room. They said they would provide it to us, but they never did. I went downstairs and asked again and got it myself. I also had to get the pillows for myself, as they didn't provide them. They gave us 2 towels initially, even though we were 3 adults. Overall, the service was poor. At night, the apartment was loud. I could hear people dragging furniture across the upper floor and I couldn't sleep. The sofa bed was also stained and had very soft, damaged cushions which made sleeping on it. uncomfortable. Also, there were 2 bathrooms in my unit, but only one bathroom had the shampoo, shower gel, and conditioner. The other did not. My bathroom had the bidet, but the other one did not. The bathroom amenities were unevenly distributed. Overall, it was an uncomfortable experience.
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Amber
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Very noisy
Narges
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The hotel was in the center of the city/town with many things from restaurants to cafes to things to do in a walkable distance.
Ja'Riaud
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The property was very spacious. The property manager was very accommodation to our every need.
CAMEL
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

The placea need renewals, poor ventilation, lot of mold:(((
Myron
icon-
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

It was an amazing Stay the staff here very friendly, very helpful. Anything they can do to make you stay more welcoming they did. It’s just a wonderful place. I really enjoyed it. Everybody was just wonderful.
Amany
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Really enjoyed our stay here
Hamid
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The building is fairly new and clean but the maintenance was uneven. In our unit the TV worked but there was no coffee maker or water heater. Our friend who was staying in a different unit had both a coffee maker and a water heater but her TV was broken. Also, the floor of the shower was extremely slippery when wet and it's an accident waiting to happen.
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Frieda
icon-Leisure
Leisure
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The unit is comfortable and modern however it feels it’s not complete; shower splashes water out. No towel holders. The stove, the TV didn’t work, location is average and noisy.
Jocelyn
icon-
8.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Easy to find and access. Central location, Mausoleum and Tower in easy walking distance and tram just around the corner. Very large apartment, very clean and comfortable. Great staff. Lacking in tea towels and cleaning products in the kitchen but that was the only negative. Definately recommend and would happily stay there again.
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Abdullah
icon-with Friends
with Friends
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Safe & Quite
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