Clean and comfortable with washing machine. Close to the bus terminal. Easy walk to town.

Very good location and clean

Clean, fully equipped kitchen . Very organized booking, communication and check in. Quick response to questions

Toilet seat not securely tied to floor. Trash not emptied every day. Mattress a little hard and past its retirement date. The biggest complaint was NO WiFi for first four days. Not pleased.

Cleanliness, comfortable beds, washer

Everything worked well and the place was very clean. We were pleasantly surprised to come back at the end of the day to find someone had come in and given us clean towels. Good location: Close to the bus terminal and grocery stores and within walking distance to downtown.

Stay at Alto Balmacedo was good! No frills accommodation, but clean. Could have better linens, especially towels. Good location!

Great place to stay. The room was very clean, spacious, and well-equipped, and the washer was a big plus. The location is super convenient, especially with the bus station to Torres del Paine nearby. The staff were friendly, and the self check-in was easy and smooth. Would definitely stay here again.

Easy to park. Kitchen is fully equipped. It is nice to have a washer.

Spotless room, great location, very understanding owner who gave us plenty of time to check out as we needed

Clean room; full kitchen; washer and drying rack are very convenient.

Very clean apartment, close to restaurants, grocery stores and bus station. Quick responses.

Clean and bright rooms but bathroom too small with no space to put clothes or toothbrush

Clean room, washing machine available, good kitchen set up

Everything you need for the long stay is at the apartment full kitchen equipment, and washer was great! Very new and clean.

Very clean, Good amenities. Very comfortable .

Great apartment right in center or puerto balatas town , 5-10 min walk to supermarkets, shops and restaurants. Apartment is clean and they provide room service every day, full kitchen , heat, and comfortable bed rooms all included , host very easy to communicate with . Highly recommended place to stay while visiting puerto natales

the apartment had everything we needed and it’s within an easy walking distance of the city centre. The people managing the place are amazing—supportive and genuinely caring—which was the highlight of our booking. I accidentally left my fancy multi charger/adapter in the unit, and they called straight away and organised pickup, which I really appreciated. Everything was great, especially considering the price. My only suggestion would be to replace the current beautiful blind with something that blocks out light better, as it doesn’t fully prevent light from coming through.

Note there is no onsite reception. We arrived late and had to call and wait for a while. When the hotel manager arrived it was apparent that the room we booked was let to another party. She quickly transferred us to another hotel property and this allowed us to rest in a room.

Great looking place with a wonderful couch. The only issue is there is a strip club a fews doors down and that might not be what some families want to be next to.