Overall Ratings & Reviews Holiday Inn Express & Suites PHOENIX WEST - TOLLESON by IHG, an IHG Hotel

Had a great stay! The front desk staff was welcoming and efficient, check-in was quick and smooth. The rooms were clean, comfortable, and nicely maintained. Really enjoyed the buffet as well. Convenient location with easy access to freeways, shopping, and just 4-5 miles from the stadium—perfect if you're in town for an event. Would definitely stay again!

I liked the property, it was easy parking, quick check-in, the room was spacious, bed was amazing. The only thing I found was in the bathroom, it was not clean very well, we found a piece of an eyelash on the floor near the door of the restroom.

Was a great visit beside at first them sending me to a room on the 4th floor to find out it still wasn’t ready and had to come all the way back with our stuff to get another room. So check in twice and wait again.

Bathroom was not totally clean. But the rest of the room and property were.

Perfect location and excellent service

Clean, nice staff

Thank you for making our quick stay a great one! We came in for a concert 4th of July week, got to check in early and take an uber to the concert. Very close!!

This property was convenient for me to visit my sister. The bathtub is very dangerous.

good service!

This hotel was very clean and comfortable. The customer service was wonderful as well. The cost was amazing and would recommend to anyone traveling through.

Very clean and well kept. The staff were so friendly and professional. The room was the perfect temp and smelled nice. The continental breakfast was delicious and had a variety of sweets. I liked that there was not only coffee to make in the room but also already made in the lobby. The pool looked nice and clean but was not able to take a swim but I did see several other guests enjoying it. I also liked that security cameras were all around the parking lot and was well lit. I felt safe when I got back late at night and had to park further away from the entrance. I would definitely stay again.

A great location for a one night stay

Great stay!

Got a great price for the room. Room was clean, bed and pillows were comfortable. Walls were a little thin but luckily we didn’t have noisy neighbors.

No shade at the pool area. The check in staff were nice and helpful. Room was nice but crumbs in the pull out bed

The large window in the room was nice. Room was spacious too.

Clean

Overnight stay following the moving out of our home that we sold before we left town during our relocation.

Very nice staff! Clean and comfy!

Very quiet and clean