Pauline
Friends and Family with Friends
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This is a beautiful hotel set in a beautiful location. The landscaped gardens around the property are immaculate and a real highlight of the venue.
Our experience of some of the staff was however very strange. There are some strange rules around check in where you are not able to give any of your details or complete the registration before 3pm - apparently the computer says no! This then leads to everyone trying to check in at the same time in a rather small and congested reception area. There seems to be both a lack of training and / or personality. Robotic and unnatural.
The classic double room was comfortable but on the small side. There is also no air conditioning in the bedrooms which meant a very hot room in the current weather situation.
Breakfast hot buffet was of a good quality. The continental offering was limited and didn’t look particularly appetising compared with others I have experienced in similar priced hotels.
Overall our experience was OK but nothing special for the £300 we paid for the one night.
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