Overall Ratings & Reviews Bakan - Palais des Congres

Excellent stay and great staff. would definitely stay again !

We really wanted to like it here. However, a couple of things happened during our 2 night stay here that we wouldn't be coming back for sure: 1. First night we got there, the shower room ceiling was raining water from upstairs. Like literally as if someone open a drain on the ceiling. We contacted the number for the hotel, but only got the voicemail. The water was dripping on and off through the night and no one took a shower. Worst thing is, no one from management or anyone ever came over to check or offer a change of room. We were simply on our own there. 2. 2nd day we were there, the electricity was shut off from 9am to around 4pm that afternoon due to a construction outside. I mean, the hotel must know about it but decided to keep it from the guests because the hotel didn't want to loose booking. Anyway, we bought a bunch of stuff that were in the fridge which went bad, couldn't make coffee in the morning since its electric stove. 3. The area surrounding the hotel has a homeless enclave. People living in tents were literally right outside the building. We saw a homeless person literally had her pants down peeing right outside our window. 4. Really, just the lack of communication, lack of help and lack of care from the hotel and management that really made the stay bad!

Clean quite modern and affordable

It was great!

Great fun being close to Notre Dame

Besoin de download l'application car je n'es pas reçu les informations pour entrer et attendre au téléphone a l'extérieur au froid seul point négatif

The pros: Being right at the base of Chinatown, and top of the Old Port, and literally steps away from the Palais De Congrès, made the location excellent. Parking at the Palais was extremely easy to access, secure, and reasonably priced for downtown parking ($25/day). Upon entering the unit, it appeared nice and quite modern. The two bedroom unit was extremely spacious, and well furnished, with comfortable beds and a good amount of space in both bedrooms. There was no laundry detergent, and we ran out of coffee pods, but a quick email had both delivered to our unit within the hour. Service was excellent. The cons: My partner and I both questioned what exactly happened in this unit. Every wall was marked and scuffed going from the baseboards to about 4ft up. I was tempted to try and wash the walls myself. A magic eraser and a coat of paint would go a long way. This left me questioning the cleanliness of the unit, and definitely made me look a bit harder than I normally would. The kitchen (specifically the lower cupboard doors and drawers) were absolutely not thoroughly cleaned. The washing machine has not been properly cleaned and gave off a strong mold/mildew scent, and the dryer itself did not work, resulting in having to hang laundry to dry overnight. Overall I would stay here again. It's a wonderful building and super convenient, however I would probably bring some cleaning supplies with me, if only for my own sanity.

great location, at the start of Chinatown, and walking distance to many key areas (Notre Dame, Old Montreal, Rue St. Catherine) to name a few

Chambre propre, stationnement proche

Great place!

Room was very dirty, had dirt stains all over the walls, holes in some parts of the walls. Would not recommend for the price they are charging you

It was amazing the place was clean had everything we needed too i would definitely recommend

Honestly great experience !! The kitchen, living space and bedroom option was great for our bigger group. We were able to cook and not est out during our entire stay and had plenty of room. The in and out was easy, location was perfect. We are definitely staying here again in the future.

I really enjoyed my time at Bakan Palais de congrès. ITS exactly as shown in the photos. Employees were very nice and respectful. There was damage on the floor close to the bathroom but someone came in to check it so it was recent. So they do take action which is nice to see.

I booked the apartment because on the website it said SOUNDPROOF but it wasn’t at all. I heard everything from the next room and the hallway. I communicated to find a somubut no one answered and security said “for us it’s soundproof” but very good location in China town

Beautiful space for an affordable rate. We had a wonderful time at Bakan. It was a spacious and stylish place to stay with historical charm. Affordable parking is a bit of a walk however the benefits outweighed this for us. We hope to return!

The bedding was not perfectly cleaned but everything was so good!!

A sense of real urban living )

A very nice place, professional and clean

Nice place, could use some maintenance and paint, but overall an decent place a bit expensive for the 2 bedroom unit.