Aloft New York Chelsea

Explore Aloft New York Chelsea
9.0
Exceptional
From 692 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Aloft New York Chelsea

Number of reviews per page
20
40
Top reviews
Lukasz
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice and modern hotel. Our room was on 25th floor so also very quiet. Good location, walking distance to many tourist spots. Breakfast options very poor; everything out the packet and heated up in a microwave.
Sonia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spotlessly clean room, comfortable bed, accommodating staff, floor to ceiling windows.
Fanny
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoy the clean atmosphere along with the quiet time spent in the room.
Rotonda
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it
Tracey
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location, staff and overall hotel. Our room was ready earlier than expected and bag storage was easy after check out. The only recommendation is if providing bar soap (which is appreciated for the environment), provide a more user friendly soap dish.
Paul
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely clean hotel in a great position, great facilities and helpful staff
Iwan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

ideal location for exploring NYC. Some great eating to be had nearby. The hotel was superb, city view was fab.
Joseph
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean modern quiet
Brenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yosi was amazing!😀
Eric Arthur
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were disappointed that our room did not have many horizontal surfaces. There was no place to set luggage. There was no place for my wife to put her make up. The shower, while all fancy looking leaked all over the bathroom. The vanity was small. The lighting was not good at all. The TV was good. I had to actually ask for maid service. The staff were friendly and the morning coffee was high-quality.
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GEORGE
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bianca and Wes at reception were great. Happy staff, easy checkin and and checkout, no drama!
PETER
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were on the small side but very clean as were the common areas. Security could be better to be able to get to the elevators to the rooms. Staff was friendly enough but could have delivered all the information needed for one to have a successful stay.
Hayley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel with clean and quiet rooms!
Cherilyn Joyce
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, close to subway. Quiet hotel, very clean, helpful staff and rooms were very spacious. Would definitely recommend and stay here again.
Larry
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, modern, great city views. Chelsea is a lovely neighborhood. The room was pretty teeny, but we moved stuff around and made it work.
Ryan
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location easy to get around town
Justin
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location and nice rooms. Would be nice to have a fan for the bathroom and an AC that didn’t make noise all the time. Also, the walls are pretty thin because we could hear doors slamming closed late at night and early in the morning. We probably will try something else next time but have this as a back up if needed.
Krista
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff and a fantastic location.
Jarman
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very warm and welcoming.
Deon
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There are several good elements to the hotel. Good reception staff, clean rooms and common area. I stayed on an upper floor, elevator accessibility was poor. The housekeeping crew use guest elevators therefore there are long wait for an elevator and/or many stops to accommodate the service crew.
Number of reviews per page
20
40