8.0
Very Good
From 60 reviews
Cleanliness

8.6

Room Comfort

9.4

Traveler Reviews AMERICAN MALL

Number of reviews per page
20
40
Top reviews
ALEXANDER
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Accessing the property at the time I arrived was a bit difficult since there are stores on the ground and first floors, the parking space was taken up making my Bolt driver unable to access freely.
Henry
icon-
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The worst manager I've known in four years. Never before in four years I gave a poor review.
Henry
icon-
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lacking most amenities I made my decision to stay on. No washing machine, no hot water, no lights and wifi at times. Poor management ignored my complaints daily.
Henry
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

1. Washing machine didn't work. 2. No gas to cook. 3. Twice daily the lights went out thus no air conditioning, no hot water and no wifi. Personal items missing from one of the four people cleaning my room. The manager has no customer skills, ignored my complaints until I threatened to give this bad review. Four years a client this time was the worst with the new management. I'll never return again staying 2 to 3 months at a time.
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Algenaun
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

As an African American Jewish traveler of Yoruba descent returning home, I need real space to breathe. If you’re in Ghana searching for a permanent spot, one of those places that requires 3–6 months' rent upfront, that process takes time. Until then, American Mall is a great landing place, especially if you spend a lot of time inside working. Having an entire apartment makes a huge difference when you're a globe-trotter on your second passport. Privacy & Safety: Since this apartment is situated on top of businesses, privacy is key. I highly recommend requesting the top floor and ensuring you have the hallway screens outside your door. It helps you feel secure and provides the privacy you need in a busy area. Management is cool, but they need to tighten staff boundaries. No one, including the laundry team, should be walking on the roof or near guest windows. It’s weird and can make you feel watched, but the top floor/screens help with outside the apartment. The Essentials: WiFi is strong, we ran a PS5 and Apple devices with zero lag. It’s a busy business center, so it’s not "soundproof," but it is quiet at night. Safety-wise, don’t believe the hype. I’ve walked the streets late at night with my yamaka and elekes on; nobody bothered me. It’s congested, but safe. The Practicalities: There’s no printer on-site, but the staff can point you to local print shops. Also, be ready for checkout. this isn’t America. They count every spoon, fork, and cable outlet before you leave.
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Algenaun
icon-
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

As an African American Jewish traveler of Yoruba descent returning home, I need real space to breathe. If you’re in Ghana searching for a permanent spot, one of those places that requires 3–6 months' rent upfront, that process takes time. Until then, American Mall is a great landing place, especially if you spend a lot of time inside working. Having an entire apartment makes a huge difference when you're a globe-trotter on your second passport. Privacy & Safety: Since this apartment is situated on top of businesses, privacy is key. I highly recommend requesting the top floor and ensuring you have the hallway screens outside your door. It helps you feel secure and provides the privacy you need in a busy area. Management is cool, but they need to tighten staff boundaries. No one, including the laundry team, should be walking on the roof or near guest windows. It’s weird and can make you feel watched, but the top floor/screens help with outside the apartment. The Essentials: WiFi is strong, we ran a PS5 and Apple devices with zero lag. It’s a busy business center, so it’s not "soundproof," but it is quiet at night. Safety-wise, don’t believe the hype. I’ve walked the streets late at night with my yamaka and elekes on; nobody bothered me. It’s congested, but safe. The Practicalities: There’s no printer on-site, but the staff can point you to local print shops. Also, be ready for checkout. this isn’t America. They count every spoon, fork, and cable outlet before you leave.
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Henry
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean environment, courteous staff
Rashid
icon-
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

No house keeping and I stayed for a couple days. Noisy area
Erica
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

For the price point wasn't expecting much so wasn't that surprising that its located in the busiest intersection with the loudest incessant noise and iffy people but omg the parking is non existent. Had it not been for my husband and the fact I had pepper spray I probably would've been attacked when waiting for my Uber when a man started yelling very aggressively at me while I was waiting because the driver couldn't/wasn't allowed in to the actual parking lot. The actual apartment has very minimal furniture and the original one we paid for lacked utensils and cooking supplies such as pots and pans. The worst thing was the absolute jarring loud incessant noise blaring all hours of the day and night, lack of running water at random times, the network was super laggy. Communication sucked. It wasn't until I went down there during maybe the boss/mgr being there that we were moved to a slightly better one but realistically don't expect to sleep well there use noise canceling headphones and or earplugs. The cleaning ppl were ok they came in a team of like 4 or 5 ppl at a time which was interesting. There's no elevator so be ready to get your cardio and weight lifting in if you're coming from stateside. You're gonna need bug spray too. Overall you get what you pay for. My husband liked that it was close to Achimota mall and the Zoo. For me it was ironic and not in a fun way that its called the American Mall.
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Kami
icon-Business Family
Business Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Beautiful place
Nana Adjeiwaa
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

For the amount paid... The amenities are good.
Richard
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great!
Christina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

it’s a business centre.and so noisy
Henry
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Clean, efficient, washing machine, air conditioning, hot water and cable TV
Henry
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

A washing machine in every apartment Loud noise
Carma Chinyere
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Every staff member was so attentive. And so that was really wonderful. I work very hard to keep the property clean. My only suggestion for a major opportunity for improvement would be to make a deal with owner of the travel company with the loud speaker blaring “Sorry sorry sorry, Buena Park, Buena Park!” Blasting on the loud speaker from six in the morning continuously until 6, 7, 8 in the evening. It's not fair to the hotel guests/residents. Would still recommend. Thank you American Mall. ;-)
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Bernard
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This place shouldn't be a Hotel. The rooms are ok, I have no issues with the room. However, it's not a safe and conducive place to rest or have a vacation. Very chaotic. I really didn't want to stay there but I got there late and dealt with it, I voiced my concern to the front desk, nobody got back to me. I was told to take it to Expedia. I left early Sunday morning. I need a refund for the 3rd night and 100gh I spent on Bolt transportation since I couldn't move my car
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Henry
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Reasonable priced. A washing machine wifi, security
Henry
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

American Mall is ideal for thesolotraveler or duo.
Sabah
icon-Leisure
Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Property is clean and it’s affordable
Number of reviews per page
20
40