Set nice hotel, staff friendly. Sadly when I left I was charged for a water ( I did have one) theee were 2 sizes, and a free bottle was left ( the large size) I just need some to take some pills and drank the small one. I guess technically they can charge the €2.50 although I left them the one that cost €7.50. I was also charged .50 that was not on Hotels.com.

Nice place.

No restriction on smoking in the restaurants near by

Our suite was clean and modern with excellent amenities. The small kitchen was well equipped. The bathroom was spacious and had a nice shower. Breakfast was abundant and delicious! We appreciated the warm friendly staff. The rooftop pool was beautiful though we didn’t swim as the weather was cool. This hotel was located within easy walking distance of the promenade and beach as well as restaurants. Great place to stay!

Very friendly staff, great breakfast.

The staff was amazing, very friendly and helpful. The hotel was clean, delicious breakfast and fantastic rooftop pool and sunbathing lounge chairs.

It is an amazing hotel, the rooms are very big and are beautiful. The people that work there are amazing and very nice. The pool is very clean and also the beach.

Customer service is super. Shower is small. Breakfast is super.

Excellent staff, very helpful and polite

Upon arrival the receptionist quickly got us check in and walked us to our room. She gave us some late night suggestions on where to explore and what drinks to try. The room was HUGE and absolutely pristine! Probably one of the cleanest hotels I have ever stayed at. A small touch I appreciated, comfy slippers for each guest. The included breakfast was incredible! Stuffed zucchini, eggs, salads, fresh fruit, they truly had everything one might desire for breakfast and more. Due to border traffic we arrived very late, we were pleased to find out check out wasn’t until noon! That gave us time to relax at the roof top pool. The pool had stunning 360 views, the lounge chairs were so comfy, and there was option for pool side drink service. I highly recommend this hotel.

Personalen

Välstädat men fattades både täcke och påslakan i sängen när vi kom. Dessutom gick strömmen på morgonen när vi skulle checka ut. Trevligt bemötande av personal men vi fick varken ekonomisk eller annan kompensation vilket var lite tråkigt för ett i övrigt fint hotell.

Hizmet ve otel çalışanlarının tutumu muhteşem ötesi. Herseg Novi de tekrar gelirsem kalacağım adres belli. Manzaramızda muhteşemdi.

Bellissima struttura con una deliziosa piscina sul tetto a 5 min dalla spiaggia, personale gentilissimo , specialmente la ragazza al ricevimento che ha anche prenotato per noi il ristorante, grazie

I wanted to express my utmost satisfaction regarding my recent stay at your 4-star hotel. The quality of service provided by your staff was simply outstanding. Every team member was attentive, professional, and went above and beyond to make my stay enjoyable. I would like to take this opportunity to thank each of them individually for their dedication and commitment to service excellence. Their warm demeanor and professionalism greatly contributed to making my stay most enjoyable. Please convey my sincere thanks to your entire team for making my stay so memorable. I look forward to returning to your establishment in the future. Best regards, Victor

Super lækkert hotel med god beliggenhed. Tæt på strand og by, og venligt personale. Kan helt klart anbefales 👍

Veldig god service og hyggelig personell. Nydelig takterrasse med et herlig lite basseng og flott utsikt. Kjekt med strandklubb der solsenger og parasoll er inkludert. Et godt hotell for alle som tåler litt trapper ned til strandpromenaden og alle restaurantene.

Chambre spacieuse et très propre. Personnel agréable et serviable. Nous avons été déçu par le petit-déjeuner : pas de jus d'orange frais mais un jus industriel de mauvaise qualité, pas de salade de fruits frais ou de fruits coupés, les croissants qui sont immangeables. Le café est mauvais et si vous voulez un capuccino ou un expresso, c'est payant. A la plage, la musique est trop forte.

Fantastiskt nybyggt hotell med väldigt trevlig personal Frukosten var utmärkt och rummet var väldigt stort och i fint skick

Alt fungerede perfekt på vores korte ophold. Fra kommunikationen før, til velkomst med vand og frugt på værelset til den søde, opmærksomme poolmand, der gjorde alt for at være servicemindet. Morgenmaden var også fin og hotellet lå i gåafstand fra Strandpromenaden.