We loved how walkable everything was from this stay and how responsive and accommodating the staff were over text message. The bed was not the best (quite stiff) but otherwise it was a decent room!

We had a basement unit and the room smelled mold. Very few parking available on tbe premise.

Dirty and wet with strong mold smelling

microwave and utensils available in common area

Very well located

Good location, but overall the worst hotel experience I’ve had in Old Quebec. The room was very small with a low ceiling and a persistent odour that smelled like aged urine; staff only tried to cover it with bleach. There were also signs of mold, poor ventilation, and mosquitoes after staff left the window open (no screen). For over $400 per night, the conditions were poor value for the cost

Entry was easy at the main door but code never worked at side door. There was a mix up with parking - spaces over booked. Recommend ground floor rooms to avoid extra stairs. Room is spacious and comfortable . Lighting by the bed is not adequate for reading . Location is perfect for exploring Quebec by walking and for enjoying Plains of Abraham.

Great location. Walking distance into old Quebec. Rooms were clean but very small and dated on a loud Main Street. There was no staff to help or ask questions. Self check in and out with key codes. Overall ok for the price.

Location was fantastic, the room was very old but in a charming way. Negatives to the property were the room had a smell of mold and cigarettes, in addition to there only being like 2 parking spots for the entire hotel it forces you to use a nearby parking garage so be ready to carry your luggage on check out to your vehicle.

The location of the hotel is excellent. Very quiet, safe, and central. Right next to the Plains of Abraham. I walked in the area at 10 PM and felt safe. I didn't mind the contactless check in However, my room had some strange humid smell. And the staff said that it was probably going to turn away if I turned on the fan. It never went away. When I told them I couldn't find the AC, they promised to bring a portable AC AND they never brought it. Never. They apologized but they never brought it over two days. Due to the musty smell, I had allergies. I thought this smell issue was only a thing for the rooms in the basement but I was on the ground floor. That smell and the lack of staff follow through would affect if I come back to the hotel in future visits

This room was very nice and more closely located to attractions and Old Quebec City. Found Av. Cartier to be better for us than the old town.

My family and I had a very nice stay at Manoir de la Tour. The king-size beds were very comfortable, and the location (near the Plains of Abraham, beautiful Joan of Arc Garden, and the Museum of Beaux-Arts) was excellent. Although there was not a full kitchen, they did have a common room with a microwave, sink, full-size fridge, and a place to sit... so that was helpful. Our only criticism is that the wood floors could have been cleaner. Otherwise we highly recommend! :)

Great property, very friendly and responsive assistance and willing to help resolve issues. Thanks to Corinne and Raven

The location is excellent, we loved the self check-in, the area is perfect, the room was beyond expectation. Parking is a little inconvenient.

It's an old common house that has been built for more than two hundred years and smells bad.. It's very different from the photo

설명글을 제대로 확인 못했었는데 엘레베이터가 없습니다. 캐리어가 많거나 무겁다면 계단을 통해 직접 들고 올라가야합니다. 그리고 셀프 체크인을 해야하는데 위챗으로 정보를 준다고 합니다. 근데 위챗이 안깔려있어서 체크인 방법을 몰라 좀 당황했었습니다. 방 컨디션은 좋았고 위치도 올드퀘백 걸어다니기 좋았습니다.

all good

Check-in was difficult since the code for room was not working. Windows did not close and latch properly.

The whole no front desk thing was weird, and nerve racking, but it did work. The location is fantastic and the rooms are comfortable. Just be sure to fill out that check-in form SUPER early.

Le manque de garde robe.