Dear Mr. Z*i, Warm greetings from The Southern Hotel Surabaya. Thank you for rating your experience during your visit to The Southern Hotel Surabaya. We are pleased that you felt comfortable and enjoyed the facilities at our hotel. We understand that room waiting time can affect your experience during your stay, therefore our staff is happy to assist you with any issues you may encounter. Our staff strives to provide the best by handing over one of the rooms early and immediately coordinating with the team to expedite the cleaning process of the other rooms while maintaining quality. We will continue to strive our best in improving the quality of our service to guests. We look forward to your next visit to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager.

Dear Mr/Ms G*t, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are pleased that overall you felt comfortable and enjoyed the facilities at our hotel. To maintain quality and service, our staff are happy to always thoroughly clean the rooms, including the beds. We sincerely hope that you can share your experience in detail during your visit to The Southern Hotel Surabaya, so that it can be used as an evaluation material for us. We would be very happy and appreciate it if you could contact us at Whatsapp Number +6811******5. We will continue to strive our best in improving the quality of our service to guests. We look forward to your next visit to The Southern Hotel Surabaya. Best regards, Kencana Herdianto. General Manager.

Dear Mr./Ms. D*n, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager

Dear Mr. Laode D., Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager

Dear Mr. Redy R, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager

Dear Ms. Dina, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager

Dear Ms. Benita Theda, Warm greetings from The Southern Hotel Surabaya. Thank you for your positive review. We are delighted that you felt comfortable and enjoyed the facilities at our hotel. We will continue to strive to improve and maintain the quality of our service to our guests. We look forward to welcoming you back to The Southern Hotel Surabaya. Sincerely, Kencana Herdianto, General Manager