The service was poor and the breakfast was on was the same, was and had to take uber to laundromat to dry on my expense and long list.

Room was clean, staff was excellent 👌

The hotel is conveniently located steps from the El Carmen Metro Station. This made it convenient for short term stays in the city, as it only cost 80 cents to travel from Tocumen Airport. The trip took about an hour via the very modern metro system, and brings you to the heart of the city. There are many shops, markets, and restaurants within walking distance. The room was comfortable, with good A/C cooling. Will stay here again for future travels to the Caribbean and South America, instead of flying via US connection hubs.

The elevators do not function properly. The rooms are a decent size. For the price it's a decent hotel

Staff

The picture on Expedia for this property is the restaurant, not the co-living kitchen! That's misleading. There are no utensils in the shared kitchen and you couldn't even borrow utensils from the restaurant pictured. Apparently we need to bring knives and folks on the plane? Yeah, so this place is really for non-flyers? The advertised air fryer has a broken handle, the front desk guys are the most unhospistable staff I have ever encountered. They might be better doing other jobs? The elevator displays the wrong floor numbers at times and would get stuck (!) The room has a weird smell and asking to be moved invoked a nasty response. It's too bad, the upstairs shared kitchen has four great refrigerators but the countertops are gross, worn out and often greasy. The place has so much potential. The location is great but it seems the staff have "checked out"? Fortunately, I met a lot of great people in Panama, so I know it's not a systemic issue with the city or country. It was time to move on...

My second stay and have never regretted it. A good value for the price.

Excelente ubicación, cerca del metro y del centro de la ciudad

Lo malo es que no estan dando servicio de limpieza ala habitación uno les dice se hicieron los locos los dias que estube ai ni 1 ves hubo limpieza

they need to improve the housekeeping daily cleaning and update the elevators.

This location needs a lot of work, from the shower being clogged, towels are worn out to the point of threading and they barely fit around the body. The hallway was dirty and the place smelled musky. I do like the location close to a lot of things very easy to move around. But they need to do alot to upgrade this place

El lugar es buen lugar para hospedarse. Quiero ser muy claro con esto. No es un hotel lujoso no es súper bonito. Es un hotel práctico. Tiene muchas cosas para una buena estadía.Muchas cosas del hotel ya están viejas pero funcionales. Me gustó en cuanto calidad precio lo vale. La ubicación y muchas cosas cerca le ayudan mucho. El personal hace lo que se le pide ni más ni menos.

There is room for alot of improvement with the quality of service and facilities. Rooms need a makeover and elevators need servicing. The stay was alright as it was a convenient location for the metro and other activities.

Looke the maintenance,mold on bathroom on the floor and walls

It was convenient to for business near the property but they lock of information about the hotel to english speakers guests

Unclean room at check in. Dirty sheets and dirty tub. No towels. Each request for clean sheets and/or towels were met with resistance. Required a constant effort to reach a standard level of service which was never achieved.

Absolutely the worst experience ever. If I could give zero stars, I would. No towels, no toilet paper – can you imagine checking into a place and finding that out? The shower was disgusting, full of fungus and mold, and honestly felt unsafe to even use. The elevator barely worked and felt like it could break down at any moment. On top of that, the place was incredibly noisy, impossible to get any rest. The kitchen was straight-up nasty, like no one had bothered to clean it in months. Staff moved at a snail’s pace, totally unhelpful, and clearly didn’t care about the guests. To make things worse, there was not nearly enough private parking, so good luck finding a safe spot for your car. This place is a total nightmare. I would never recommend it to anyone. Save yourself the stress and stay somewhere else.

Good stay.

All the amenities of home was much appreciated, but you have to bring your own ice bucket, and drink cups and glasses

Some of the staff was nice, but others were terrible