Warmest greetings F*a, Thank you for choosing Ramada by Wyndham Yogyakarta and for sharing such a wonderful review of your recent stay. We are delighted to hear that you found our hotel cleanliness well-maintained and our bedrooms comfortable. It is also a pleasure to know that you enjoyed the variety and taste of our breakfast. Providing a high-value experience for our guests is our top priority, and we are glad that you found your stay worth every bit. We look forward to welcoming you back to our hotel and have a good day ahead. Regards, Communication Team

Dear Mr./Ms. Dien M.A.A., Thank you so much for choosing Ramada by Wyndham Yogyakarta for your family's first vacation. We are delighted to read your impressive review on Traveloka. Knowing that you and your family were so satisfied during your stay is a joy for our entire team. We are committed to providing memorable stays, and we hope to welcome you back again to create more wonderful moments with your family. We look forward to welcoming you back to our hotel and wish you a wonderful day. Sincerely, The Communications Team

Dear Mr./Ms. F*y, Thank you so much for your wonderful review and high rating! Reading your compliments is a true source of pride and encouragement for our entire team. We are delighted to hear that you were impressed with the quality of our facilities and the friendly service we provided. Regarding the misunderstanding about your check-in upon arrival, our top priority was ensuring your comfort was not compromised. We appreciate the management team for quickly resolving the issue by upgrading your room to a better one, and we are glad this made your stay even more memorable. On behalf of the entire Ramada family, thank you so much for your kind review. We hope to welcome you back again in the future for another wonderful stay! Sincerely, Anthika Hamidis, Hotel Manager

Dear Mr Tino, Thank you for choosing to stay with us again and for taking the time to share your detailed feedback. We truly value your continued trust and loyalty to our hotel. I would like to extend my most sincere apologies for the severe inconvenience and disappointment you experienced during your recent stay with us. It is completely understandable how frustrating it must have been to have your rest disrupted by the noise from the group in the 3rd-floor corridor and the gym late into the night. You are absolutely right; our team should have been much more proactive in managing the situation, enforcing quiet hours, and ensuring a peaceful environment for all our guests. Please rest assured that we take your comments very seriously. I have personally addressed this incident with our Duty Manager and Security team to ensure that regular patrols are strictly conducted and public facilities are properly monitored after hours, especially when we are accommodating large groups. Furthermore, we highly appreciate your constructive feedback regarding our breakfast. I have shared your comments regarding the menu variety and food quality with our Executive Chef and the Food & Beverage team so we can review and improve our culinary offerings. We deeply regret that we fell short of our usual standards and let you down this time, MrTino. We genuinely hope you will give us another opportunity in the future to restore your faith in us and provide you with the restful, high-quality stay you have always enjoyed previously. Sincerely, Andhika Hamidis Hotel Manager

Dear Ms. Asida, With our deepest respect, Thank you so much for choosing to stay with us and for taking the time to share your wonderful experience. We are delighted to hear that you were impressed with the service and hospitality of our Restaurant Manager. It is our pride and joy when our staff can interact with you in such a friendly manner, simply offering you tea or coffee and discussing your activities during your stay in Yogyakarta. Such personalized and sincere service is something we strive to provide to all our guests. I will share your compliments with the Restaurant Manager and the entire Food and Beverage team, which will surely be a great encouragement for them. We hope all your activities in Yogyakarta were smooth and memorable. We look forward to welcoming and serving you again in the future. Sincerely, Anthika Hamidis, Hotel Manager

Dear Mr. Anton, Thank you for choosing our accommodation for your New Year's Eve celebration. We appreciate you taking the time to provide this review. We sincerely apologize for the inconvenience caused by the leaking sink in your room. We are deeply saddened that our staff's attempts at repair could not be completed successfully, which disrupted your rest, especially as the sink is located in the bedroom. Your report regarding the sink condition has been prioritized by our engineering team. We will immediately conduct a thorough inspection and permanent repair in the affected room to ensure the facility is in perfect condition for future guests. Thank you for your valuable feedback on improving the quality of our facility maintenance. We look forward to welcoming you back for another pleasant and worry-free stay in the future. Sincerely, Antika Hamidis, Hotel Manager

Dear Mr./Ms. G*t, With our deepest respect, Thank you for choosing to spend your New Year's holiday with us and for this review. We appreciate your feedback and are delighted to hear that you felt your stay was well worth the price. However, our ultimate goal is always to provide an excellent and memorable experience for all our guests. Your review is a great inspiration for our team to further evaluate and improve our facilities and services in the future. We sincerely hope to have the opportunity to welcome you back again in the future and provide you with an even more meaningful stay. Sincerely, Andhika Hamidis, Hotel Manager

Dear Ms./Mrs. R*ke, Thank you so much for being a loyal customer! We are delighted that you frequently choose our hotel as your preferred accommodation and that you have a "great" experience every time you visit. Maintaining guest comfort is our top priority, and your review is a testament to our team's dedication to maintaining that standard of service. We look forward to welcoming you back in the future. Sincerely, Andhika Hamidis, Hotel Manager

With our deepest respect, Mr./Ms. Ra, Thank you for choosing our hotel for your stay. We are delighted to read your review. Thank you for your compliments on the friendliness of our staff, the cleanliness of our rooms, and our food. We also appreciate your detailed comments regarding the pool area. The safety and comfort of all guests, especially families, is our top priority. We are proud to know that our pool team is always ready to assist guests, including providing towels and maintaining the cleanliness of the water, ensuring you have a comfortable swimming experience. We hope to welcome you back in the future. Sincerely, Anthika Hamidis, Hotel Manager

With our deepest respect, Ms. Sue, thank you for choosing to stay with us and for taking the time to write this positive review. We are delighted to hear that you were satisfied with the comprehensive facilities and the warm and comfortable atmosphere of our hotel. Making it easy for all our guests to have everything they need and feel comfortable throughout their stay is our top priority. We hope to welcome you back in the future. Sincerely, Anthika Hamidis, Hotel Manager

Dear Mr./Ms. N*a, Thank you for choosing our hotel again for your second family vacation. Your trust is our greatest motivation. We are delighted to know that the friendliness of our staff and the tranquil atmosphere of our large swimming pool remain the main reasons for your comfortable stay. However, we apologize for the inconvenience regarding the bathroom door in your room. We are very sorry that our attempts at repair at that time could not permanently resolve the issue. This report has become an important assessment record for our engineering team to ensure that the door mechanism in the rooms functions perfectly in the future. Thank you for your detailed feedback regarding the texture of the food. I will immediately share your comments on some of the side dishes and fried items with our Head Chef to improve the Quality Control (QC) of food presentation to ensure that food is always hot and fresh. We greatly appreciate your plans to return. We are committed to welcoming you on your third visit with improved facilities and an even better dining experience. Sincerely, Andhika Hamidis, Hotel Manager

Dear Valued Customer, Thank you for choosing our hotel to celebrate New Year's Eve with your loved ones. We are delighted to hear that the friendliness of our staff, the cleanliness of your rooms, and the warm and comfortable atmosphere of the hotel made your stay memorable. We are pleased that you enjoyed your New Year's Eve celebration with us. However, we apologize if the food we served did not meet your expectations. We greatly appreciate your honesty. I will immediately forward this feedback to our Head Chef and the culinary team so that we can improve the quality and taste of our food in the future. We hope you will give us the opportunity to welcome you back again in the future for an even more satisfying dining experience. Sincerely, Antika Hamidis, Hotel Manager

Dear Adhisara, Thank you for choosing to stay with us during the New Year holiday and for sharing such a wonderful review. We are absolutely thrilled to hear that you found our rooms exceptional and comparable to a 5-star experience. It is fantastic to know that the spaciousness, cleanliness, and modern amenities like the Smart TV with Netflix contributed to a relaxing and enjoyable stay for you. We also appreciate your honest feedback regarding our breakfast. We understand that variety is crucial, especially for guests staying multiple nights. Please be assured that I have shared your comments with our Executive Chef to review our menu rotation and ensure we offer a more exciting and diverse culinary experience in the future. We look forward to welcoming you back for another stay—hopefully with a breakfast experience that matches the excellence of our rooms! Sincerely, Andhika Hamidis Hotel Manager

Dear Mr. Baka, Thank you for choosing our hotel for your New Year's holiday with your family. We are delighted to hear that you enjoyed our child-friendly atmosphere. Family comfort is our top priority, and we pride ourselves on providing clean and spacious rooms and surroundings so that children and everyone in the family can move freely and comfortably throughout their stay. We hope to welcome you and your family back again in the future. Sincerely, Antika Hamidis, Hotel Manager

Dear Valued Guests, Thank you for choosing our hotel for your family holiday. We are delighted that you were satisfied with the spacious and comfortable rooms, excellent amenities, and reasonable prices. We are also pleased that you appreciated our superb location. Our hotel is situated between Yogyakarta and Makalang, ideal for those seeking a relaxing holiday while enjoying the beautiful views of both cities. We appreciate your recommendation of our hotel to other families. We hope to welcome you on another wonderful trip. Sincerely, Andika Hamidis, Hotel Manager

With deepest respect, Afrianto. Thank you very much for choosing our hotel for your weekend getaway. We are delighted to hear that your Saturday night experience was enjoyable and worthwhile. Your satisfaction is our top priority, and knowing that we were able to meet your expectations for a short stay is a source of pride for our entire team. We hope to welcome you back again for another equally enjoyable stay! With deepest respect, Antika Hamidis, Hotel Manager.

With deepest respect, Mr. A*n, thank you very much for choosing us as your accommodation for your year-end holiday in Yogyakarta. We are delighted to hear that you enjoyed the resort-style atmosphere of our hotel. Our goal is to provide a relaxing stay with comprehensive facilities, from a large swimming pool and a fitness center (gym) to beautiful and pleasant views. Thank you for your kind intention to return for another stay. We hope to welcome you again when you visit Yogyakarta! Sincerely, Antika Hamidis, Hotel Manager

Dear Mr. Edwin, Thank you for choosing our hotel for your Christmas getaway with your family. We are delighted to read your "excellent" review! Our main goal is to create a comfortable, clean, and beautiful atmosphere so that everyone in the family feels at home. We especially appreciate your compliments on the fresh and delicious food. I will pass this on to our head chef and kitchen team to inspire us to continue serving high-quality cuisine to our guests. We hope to welcome you and your family back again in the future. Sincerely, Antika Hamidis, Hotel Manager

With deepest respect, Ms. Henny, Thank you so much for choosing Ramada by Wyndham Yogyakarta for your year-end vacation. We were delighted to read your detailed review. We are proud to know that you and your family made full use of our amenities, from swimming and playing basketball to enjoying the fresh air on the track in the mornings. We designed these facilities to ensure that all guests can relax, stay healthy, and have fun. Thank you also for your appreciation of the cleanliness of the rooms and the service of our staff. We hope to welcome you back again for another wonderful vacation! Sincerely, Antika Hamidis, Hotel Manager

Dear Mr. Vito, Thank you for choosing our hotel for your Christmas getaway. We greatly appreciate you taking the time to write such a detailed review. We sincerely apologize for the inconvenience you experienced with the unstable Wi-Fi connection and limited hot water. We understand that both of these amenities are crucial to your comfort during your stay. This feedback will be taken seriously by our engineering and IT teams to improve system performance and stability, especially during peak occupancy periods. We are also pleased to hear that you were satisfied with the quality of your room and were able to fully enjoy our various sports facilities, including the basketball court, skateboard area, swimming pool, and running track. We designed these facilities to allow our guests to exercise and maintain their health during the holidays. We look forward to welcoming you back again in the future with an even more comfortable stay and comprehensive amenities. Sincerely, Anthika Hamidis, Hotel Manager