Dear our valued guest, Thank you for your positive review regarding our service quality, we are also very happy to hear that the service from our friendly and responsive staff can meet your expectations during your stay at Yulia Hotel. Furthermore, your input is very valuable to us and we apologize for the inconvenience caused when using the bathroom area, we are also committed to continue to improve it. We hope to welcome you back with better quality on your next visit. Warm regards, Stephanus Feria Paschal Mok, General Manager.