8.3
Very Good
From 4 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

7.0

Location

7.5

Service and Facilites

8.0

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Traveler Reviews An Loc Hotel & Spa

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Customer reviews
THI K. V. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
great. clean and airy space and room
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Nguyen T. T. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
Bữa Ăn sáng ngon, sạch. Len gạch nền cầu tắm bị mẻ bể ,chưa đẹp
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Vivian D.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 72 week(s) ago
8:00 sáng đang còn ngủ thì nhân viên dọn phòng xông vào😒 tôi phải la lên hỏi ai đó ai đó, hỏi lễ tân thì lễ tân báo do nhân viên dọn phòng mới vào làm việc nên không biết, trải nghiệm đầu tiên ở đây quá hoảng.
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Accommodation's Reply
04 Apr 2024
First, on behalf of the hotel staff, we sincerely apologize for the inconvenience caused to you. Sincerely thank you for your valuable comments so that we can pay more attention to improving service quality and taking care of customers more carefully. Regarding the solution: The hotel manager asked the department head and new employee to write a review, transferred the new employee back to the public cleaning department, and added another week to review the customer service process for the department. room department and retest. We hope that the above treatment method satisfies you. Once again, thank you very much and wish you good health!
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