Overall Ratings & Reviews Sails In The Desert

Disappointed with the Buffet dinner. They didn't top up or bring more food when the dish ran out! We were okay, in at 7 30pm but those at 8 or later got meagre pickings or none of some.

Had a great stay. Very convenient. All employees were courteous and helpful. Unfortunately the bed had bed bugs.

Nice way to relax after hiking around Uluru and Kata Thuta.

Service de restauration très lent et peu avenant ; manque de professionnalisme pour un supposé 5 étoiles ; sinon piscine jolie et autour ok ; chambre très ok et quand même personnel sympathique ; fête de 50 ans souligné avec boutelii de vin offerte

Location amazing staffs generally good No proper gluten free food (for coeliac) - most staff cannot be certain there is no cross contamination Disappointing for a big Accor hotel chains on this

Very disappointing . The room we were in was damp and musty. Damp clearly coming through the walls and had peeling paint caused by the damp - room 159. Check in service was manned by someone who clearly did not want to be there for the day and as such we did not even waste our time going back to sort it out. Television stations dropped out every couple of minutes - very annoying and disappointing when paying $500 for a night. It was so bad we did not even have sex as I was so miserable!!

Beautiful gardens, easy access to local services

The room was clean and comfortable. There weren't enough places to eat without walking a long way. If you didn't have a car, there was only a shuttle to take you around the campus. Otherwise, to get to the parks, you had to buy a bus ticket for over $100 that only had a few options to see everything.

This is hotel is top notch in the area of Uluru! The hotel was clean but you could tell some areas like the bar were run down. The service at the bar and dining seemed disorganized at times and would be better equipped with electonic apparatus when ordering. The shuttle back and forth to airport was timely and efficient. Food was phenomenal and drinks were fantastic.

Excellent facilities and proximity to Uluru.

Lovely facility. Rooms are a lot more luxurious than the exteriors would suggest. Staff was very friendly and helpful. The pool is large, clean and welcoming. There were two dining options at the facility; a cafe/bar for open for lunch from 10:30-5:30, and a pre fixe dinner priced at $99. Lighter fare can be obtained at either of the two other hotels in the area.

Dinner service is very expensive but expected that as captured audience. Hotel was lovely though and staff nice.

Our room was not ready well after the 3pm promised time, we ask for a late check out, and they say yes. Guess what?, they locked us out at 10am at check out day. Had to go to the office, long hot walk to have my room keys reactivated. The staff is sweet and nice but not sure if they are trained properly. Everything else was A

The stay was ok, the restaurant was very expensive and the quality wasn’t great.

A very enjoyable friendly clean and fun stay had

The property was overall well maintained, quite, and safe. The staff was friendly. Check in was easy and the room was comfortable. There was free laundry but only 2 washers and dryers for the whole complex, so be prepared for people to be impatient if your clothes don't dry on their time. The one bad thing was ants. We had ants around our room from the time we checked in. We reported it and nothing happened. We reported it again. Nothing happened. We bought our own ant spray and sprayed outside. We then found ants inside which got into my computer and I was bit several times. I asked for the manager who simply said sorry and that we should have known about the bug spray that was already in the room. Shouldn't the 1st two people we reported the ants to, have told us...... The manager offered nothing but a sorry that she would discuss it with house keeping.

Food was just “OK”. Main reason for poor review was: first there were ants in our bed. Next morning we asked and they promptly moved us to a new room where there were, wait for it, also ants in the bed and a spider on the wall. I know it’s the desert but seriously invest in some frequent pest control services! Customer facing staff was nice. Not their fault. Area is worth seeing but no more than 2 nights recommended.

Excellent stay!

Hallways around rooms tired

This was a beautiful place to stay. We enjoyed the location, the air con, the clean rooms and comfortable beds, the tours, the courtesy bus that was provided around the place and the short walking distance towards the town centre. The lunch we had was also very nice and the pool was clean and nice and cold.