3.6
Poor
From 191 reviews
Cleanliness

3.8

Room Comfort

3.6

Location

4.6

Service and Facilites

5.0

Traveler Reviews Loyalty Inn

Number of reviews per page
20
40
Top reviews
Ashley
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Trash
Elizabeth
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

When I checked in no one was at the front desk, had to wait 20min before anyone showed up. The room smelled, the large towels were dirty, they did not provide face towels and never brought clean towels for the next 2days. the trash was never remove during my entire stay. someone tried to come in room on day 2. lock on door did not work had to use latch. no remote for tv, I asked for remote never got it. shower curtain to small floor gets wet. roaches in the room. right outside my door was broken glass. I would not consider staying here again and am considering calling state and health department. I would like a refund as this was a major inconvenience this hotel should be condemed
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Clinton
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

You can tell theyre trying. One room was further along in renovations then the other. Warmest, softest comforters weve had at a motel stay ever. Front desk was super nice. We will be back to see their success
Evriel
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I was very well treated by the receptionist who attended to me. She was professional, courteous, and made me feel welcome
Roberta
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It's nice that Loyalty Inn (previously Motel 6) added a pool and has a nice staff. Unfortunately that's about the only good thing. There's no hot water, no mini fridge, and it took over an hour to find the correct remote to the television.
Esther
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing staff Lovely area and safe Clean pool Clean rooms Had a delightful stay
Vincent
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

debris between sheets, noisy and people of low charter around the property
Gabriel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

They missed towels, shampoos and soaps and actually all the stuff were dirty asf
Frances
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Not great, but it was cheap so I didn't expect much. The curtains fell down twice within the first 20 minutes. Cramped room that was not meant for two beds, so cramped the bedside table had to be turned 90° to even fit. Not enough outlets for the appliances so had to choose which two you wanted plugged in between the TV, microwave, fridge, and the lamp. Overhead light didn't work and one of the lamps didn't have a lightbulb. Bathroom door taped together and difficult to open, front door difficult to shut. Latch of the front door missing the hook. No TV remote, tried to call multiple different numbers, all hung up on us. Vending machines broken. Sink drain stopper didn't work. AC was taped up, tape must have pulled up and a huge bug got inside.
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Steven
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was dirty raggedy
Jason
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No pillows, non working door key for the first two hours. The room was damaged and looked like a crime scene. No tv remote, no bedspread or duvet. This room did not match the photos on Expedia in any way.
Gerrick
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room served it's purpose.
Shawn
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Overall good experience with the staff and accommodations.
Brandon
icon-Leisure
Leisure
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I didnt even stay. I went to park and a drug addict threw a shopping cart out of her room at my car.
Misty
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The service was great and room was clean. Just didnt have heat in my room.
Shaeleeka P
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

.
Austin
icon-Business
Business
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Cockroach infested and no one cleans daily and the bed and pillows are hard and my door didn’t work so I had to go to the front desk to be let into my room each time
Ronald
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

It was cheap. But really a $25 deposit when I got to the hotel. What was I going to break that was not already damaged or poorly fixed
Constance
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I booked for a 2 bed and upon arrival they only had a 1 bed because they gave away the 2 beds that i had already booked for and i was accompanying 4 peaople. I requested to cancel and for a refund but never recieved refund.
Vernon
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Most horrible experience ever. No hot water , Dirty room, couldn’t get clean towels,Bed bugs, only 12 inches between the 2 beds, plywood holding air conditioner in place and then a inch gap were anyone could look in . I could go on but you get the point. HORRIBLE
Number of reviews per page
20
40