Princesa by Casago

Explore Princesa by Casago
8.0
Very Good
From 83 reviews
Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

10.0

Traveler Reviews Princesa by Casago

Number of reviews per page
20
40
Top reviews
Lana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Nice resort! Several pools, including shallow ones for our toddler, and easy walking distance across the resort to the beach. Colin's Grill onsite had good service and tasty food. We had a good time.
Bernice
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Property is a great location.
Stephanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Great place to stay in!
Luis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very nice place to stay.
Gabriel
icon-with Partner
with Partner
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Great place to stay. Very clean, the accommodations were excellent. Security was great. Great view.
Rigoberto
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

It a nice peaceful place they have a nice clean pools and really close and accessible to the beach the personal are really respectful
Lane
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Check in is at 4pm….the front desk closes at 5pm????? The room that I booked was advertised as having 4 beds, it did not. Casago is the worst company on this app. Bait and switch tactics, terrible support and they’re rooms are just trash. Second time booking one of their rooms…never again.
Ben
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

I've stayed at the Princesa resort a handful of times. The resort is great. This property is a little rough. All furnishings are old and worn. The couch feels dirty. The blankets smell. The beds are terribly uncomfortable (very old mattresses, where you feel the springs everywhere). The bathroom fan wasn't working either which, considering its location and the cooler winter weather, meant that the bathroom (and master bedroom became extra humid and musty when people shower. I had to go back to the registration office multiple times to get sheets for the mattress (one mattress was bare) and information for Wifi, no information found inside condo. For the price I expected more. This condo still has a VHS player which just confirms that almost everything in the condo is very old and worn (and dirty).
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

Sofa matress was in very bad shape. Front desk provided an inflatable matress... Did not use due to to hassle to inflate... I strongly recommend to provide a decent sofa matress, to begin with.
silvia
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Nos hemos hospedado en 3 todos los hoteles Sonoran y este el Princesa Peñasco Ha sido el menos cómodo ,la habitación era vieja en el 2ndo piso ,camas incomodas,la luz fallaba ocasionalmente,papel de baño limitado en la habitación ,muchas cosas que tienen son exclusivas para socios o dueños,la iluminación por la noche era poca ,fácil mente tropiezas por donde sea . Sinceramente recomiendo ampliamente los hoteles de enseguida sin duda . Pero este no lo creo .
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Alejandro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

The cleanliness in the room and pest control around it can be improved.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

We just fell in love with Princesa, great place to stay with family, clean, staff was great at keeping busy with cleaning the pools and environment. Beach is calm, felt like home and not like a overwhelmed touristy place. Staying at a condo is very convenient
Rene
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Everything was fine except for toilet paper we ran out and we when to the lobby to get some. We suggest for next time to leave extra supplies.
Alan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

A great vacation home for a family.
Christopher
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Overall was a great stay. Staff is very attentive and the grounds are maintained well. The only issue we had was that our neighbors above made a lot of noise, music loud, yelling, noises like they were banging on the floor and sliding metal chairs across the floor…..was very irritating. We mentioned it to front desk and was advised that there was nothing they could do until 10pm. Of course it didnt stop at 10pm so we called front desk and the noise/stupidity level went from a 10 down to a 4, but was still there until about 2am. Yes, this is an issue with loud, obnoxious neighbors, but also tells me that the concrete between floors and walls is quite thin and you can hear your neighbors rather easily.
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Miriam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Todo muy bien
Olivia
icon-Family
Family
2.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The front desk said they were cleaning the room at 4p got in and the room was dirty no sign of cleaning staff by the room.
Joseluis
icon-with Partner
with Partner
8.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Everything was okay except that i asked for no clean up need during my stay and they still came in during our absent. I also asked for a couple service with champagne flowers and chocolates, but the chocolates were not there.
Edith
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

The place itself is really nice I only have 2 complaints 1. the beds are hard not comfortable at all and 2. None of the tvs in the bedrooms worked other than that we had a really good time the condo had everything we needed and more
Guadalupe
4.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Cockroaches everywhere and the room got flooded when it rain
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