Great Hotel with amazing customer service. The rooms are really nice and the one with a balcony has a great view of the pyramids. The breakfast is on the rooftop with indoor and outdoor options with an amazing view of the Pyramids. Staff are very attentive and will help you with whatever you need. For a small fee, they will schedule a ride from the airport to the hotel and back to the airport.

Great staff, very friendly and willing to help. The rooftop bar is amazing. Felt the package tours were a bit of an oversell and the private taxi prices were extortionate, if you have the patience for an Uber it is much cheaper and better.

The staff were excellent. Considerate,polite, friendly and extremely helpful, over and above the expected. The room was comfortable. The roof top bar and restaurant was comfortable but cold. It was January so although the food was good and fresh, it was cold before it arrived owing to the chill winds off the Sahara. Breakfast was included but we didn't eat any other meals there although food was available. Jusef who served us at breakfast was particularly helpful and friendly. The reception staff were too, helping us get a taxi and a guide to take us to the New Museum, also arranging taxis and finding and booking a lovely resturaurant. There is a bar for soft, cold and hot drinks but this hotel does not serve alcohol. So if that is important to you this probably isn't the hotel for you.

Great service and staff!

The room was clean. Everyone was very polite and helpful. We had a 3rd floor Mountain View (pyramids) but they weren’t easily visible from our room. It was great to see them from the restaurant though! Only complaint we had is that the sheets were pilled. Hopefully they can be replaced soon.

Very good hotel. Nice rooms and helpful staff

The staff were all very kind, the room was clean and they put on a great New Year's Eve show.

staff are excellent, location is good, the tour arranged by the hotel is good but just make sure to be clear about what you are expecting,what is included, we recommend the sunset quade bike and safari tour, the only thing I dont like is that the breakfast starts at 7:30am which is kinda late if you have a tour at 8am.

Before we even arrived in Egypt the staff was excellent. Especially Inas who was very professional and detailed. She made our visit in Egypt one to remember for many years!!!! She is truly a professional and not just business as usual. She made us feel so welcome and we are forever grateful to have had her support throughout our vacation. She gave us the best direction on sites to see and how to coordinate each event. The staff was very polite and the rooms were clean. The food on the balcony was amazing as well. Each day it was fresh and delicious with lots of flavor. And you can see the pyramids from the balcony roof top as well!! Big thanks to All the Staff at the hotel. Especially Inas who helped make our trip a beautiful memory. We will definitely be visiting Egypt again and again.

room was clean and staff were responsible and friendly,

Well located

room was very clean, came with hair dryer (bonus). Staff are all very friendly and welcoming. Highly recommend staying here. Bonus the view of the Pyramids from roof top restaurant was perfect.

The moment we stepped into the Pyramids Sunrise Inn, the staff at the reception desk greeted us with a smile and were very helpful. Asmuas, Reham, Inas. Best part is the morning buffet, tasty and overlooking the Pyramids. In the evening we had dinner at the rooftop, having great conversations with Yusuf, he was very attentive and was able to answer all our questions. Our room was cleaned every day and water in the refrigerator was awesome! Overall, everyone at that Inn works very hard and it shows 👍

Be prepared for something that's not cereal and toast. A very Eygptian breakfast. You will not leave hungry at all. Restaurant staff very attentive. The view to the Pyramids of Giza is fantastic. Traffic is everywhere so doesn't expect it to be quiet.

The hotel is a big bang for the budget. The view from out suite was amazing. Pyramids in clear view and up close! We were upgraded from standard room to a suite...spacious with a great breakfast. The area around the hotel was not conducive to strolls as there are no defined foot paths. Everything can be completely overlooked by the most friendly and effective staff. They arranged for the tours to the pyramids, museums, histotic mosques, traditional market place, modern mall cairo tower. We stayed for a week, and every day, the staff arranged for activities,.. dinner cuise, private felucca sail.. Asmaa took us to amazing bbq restaurant and seafood restaurant ..amazing ambience and food...and wow so so inexpensive. They took us to modern malls with local luxury brands. Leathers, cotton at a fraction of cost in the tourist malls. Shuttles were arranged from and to the airport. Every staff membersmade it a great holiday. My special thanks to Anes ( the efficient and loving magician who fixes every thing.) and Asmaa with infectious Joie de Vivre.

We were so excited to stay here based on the reviews and pictures, however upon arrival things switched very quickly! They did pick us up from the airport for free but we did tip the driver. The hotel is in the middle of an area that is under construction, garbage is all over the street and a lot of dirt. It is not pedestrian friendly and it’s not close to anything walkable. Once you are in there you need a car to go anywhere. Check in was smooth, however the hotel is being remodeled and you can tell. The room was nice but wires were visible in the bathroom, sheets did not seem very clean, we were bit by mosquitos multiple times the entire time, there were also flies. Breakfast was great and the ladies were very friendly. The offer tours but are extremely over priced! We were under the impression they offered free airport transfer based on what it says here but we were charged $25 dollars to be taken back! Uber would have been $4 dollars. I think they have potential but needs work and as a tourist what keeps us coming is feeling cared for not taken advantage of because we are on vacation.

It was what I was exactly expecting in Giza. The personal was very kind and helpful the hotel was very clean and nice.

Good for the price. The stuff are great

The staff treat you like family! We will be back!

Great location and newly renovated property very near to the Pyramids of Giza. Upon arrival, I had a slight problem with my room and this was fixed immediately by the Manager and my room was switched.