I gave the hotel 4 stars. Only because the initial room we were placed at, the shower head popped off and nearly fell on my head. But the staff immediately accommodated us to another room. Other than that, the staff was very helpful, the hotel had a modern feel and vibe to it. The room was very nice and comfortable. We will stay here again on our next visit.

Great location, clean building and rooms, friendly staff, I will be back.

Comfortable room, conveniently located.

Really enjoyed my stay here. Room was clean and service was excellent 💯

good price good location and clean!

I honestly did not think it lived up to the price. Room was fairly clean but not great. The bathroom was cleaned very well and had everything you could need. And a + the towels were fresh. The hotel itself is a little outdated and the halls to the rooms need work. Some open rooms with glass views of stored broken beds, chairs……also only one elevator was operational. But all in all the stay was Okay 👍.

Nice

Great place to stay. They have nice rooms, friendly staff, a convenience store. I hope they get the cafe / bar open in the lobby soon

All the facilities is excellent, and the staffs are very friendly. And above all, it is. very clean.

Our stay was pleasant. The hotel in general is clean and good! The only thing I wish can be improved is the shower area. The bathroom floor gets wet at every use because the shower area is not fully covered.

air con is quite effective, gets cool right away

This is a very convenient hotel if you want to be on Tumon. Price was good value for a clean room and great air conditioning. High water pressure and hot water. On “could be better” was no shower door so be sure to put a towel down.

Friendly staff and clean room

Great staff, clean hotel

booked last minute room and picked wrong date by accident because of the time difference. and they could not bother to be accommodating one bit and at least offer some kind of credit towards new room given i just paid then free money and did not used the room. instead they chose to offer their best and more expensive options taking advantage of the last minute situation i found myself.

We selected the deluxe twin and it doesn't have a kitchen. However, it has a small refrigerator which fits our needs. The laundry was down the haw and that also fits our needs.

No coffee in the morning. No place nearby to get coffee early in the morning. Walked to Hyatt hotel to get coffee. What hotel domestic an airport doesn’t have coffee for early travelers in the morning. Very annoying.

Overall, I was satisfied, but I wish slippers had been provided.

GREAT EVERYTHING! Staff continuously helpful and the renovations are GORGEOUS. Can't wait to stay here again

The hotel located near to the main hot spot of Tumon was really easy for me who just spent time relaxing and hanging around. The staff was welcoming. I had a good time at this hotel.