Poor overall. Room was ridiculously small. Breakfast was poor. Returned after Inca Trail for one night, positively was moved to a much bigger room that even had a jacuzzi but there was no hot water plus, staff lost the key to the room - had to wait 20 mins to get back in, with various staff members running around trying to find the key. Positively, staff helpful overall and massive room to leave bags when doing Inca trail.