Traveler Reviews Cicada Resort Bali Ubud, Autograph Collection

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Customer reviews

I***n

Leisure

9.7

/10

Reviewed 53 week(s) ago

This hotel is kind of complete package, so even though it 's far from any public entertainment, the hotel itself provides it. The food and wine is excellent, many varieties and beautifully served. The room is spacious and clean, with gorgeous intricate details. The only downside was the water is a bit slow to heat up and the pressure was very strong. Do pay attention to the entertainment hour if you want to watch because there 's a bit misunderstanding on our side about the hour.

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Accommodation's Reply

29 May 2024

Dear Valued Guest, Thank you for your thoughtful review of Cicada Luxury Resort Ubud. We're delighted to hear that you found our hotel to be a complete package, offering excellent food, wine, and a variety of entertainment options despite being far from public entertainment. We appreciate your compliments on the spacious and clean rooms with their intricate details. Your feedback about the water heating up slowly and the strong water pressure is valuable to us, and we will address this issue to improve our guests' experience. We apologize for any misunderstanding regarding the entertainment hours. We will ensure clearer communication to avoid such issues in the future. We look forward to welcoming you back for another enjoyable stay! Warm regards, Angga Permana Cicada Luxury Resort Ubud

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