Terrible communication, terrible service.

Room was very clean, staff was very friendly

I had a great stay at B1 City Hotel in Sofia. The room was excellent—comfortable, well maintained, and always spotlessly clean. Housekeeping did a great job throughout my stay. The breakfast buffet was a real highlight: plenty of variety, fresh options, and everything was delicious. Overall, a very pleasant experience and great value. I’d definitely stay here again.

not bad not good. hairdryer was sucks and AC doesnt work.

There are no protectors under the sheets on the beds, and the pillows are inadequate. There are no seats in the lobby. It would be nice if the entrance area could be decorated more warmly.

The breakfast was good

This hotel is simply perfect. I don't understand why it's said to be three stars. İt is five stars. The room is very big, the bathroom is very big. Most importantly everything is very clean and the layout is great. The restaurant is amazing, spacious and relaxing. The choice of the breakfast is great. İmportantly for us we needed a safe parking space. The hotel has an underground, secure car park with a lift giving access to the hotel floors. We only stayed one night as a stop over, not to do touristy things. So I can't comment on location etc. I would definitely recommend this hotel.

Last minute booking. Everything we needed the hotel provided.

Room was clean, staff was attentive and friendly. Breakfast was very good with lots of options. Room had windows cor fresh air plus air-conditioning and heater. Hotel was very modern.

Breakfast was good. Service at restaurant during evenings was not. No exercise space.

Nice

Clean room, Safe parking area, Friendly staff, , The Mall nearby

Very good

Very hitech rooms and passages equipped.

The hotel is convenient for the airport, the rooms are spacious, however, it lacks some basic necessities, such as shampoo, conditioner, shower gel. There was no iron or ironing board in the room and the property does not offer room service of any kind, despite there being a restaurant on site.

Very good hotel

Breakfast Options should be improved

B1 Hotel was very good. The room was clean, quiet, well furnished, modern looking with good quality materials, the bed was comfortable, bathroom clean and conveniently located. Liked high ceilings. The property itself had an updated modern, simple feel. The staff was responsive and welcoming. Good location, close to the The Mall. Overally very good, but not very memorable.

Great service. Nice rooms

Hotel is close to the airport, the rooms are very spacious and modern. The only problem was that the AC was not working during our stay and we prefer a cooler room. Also the pillows need to be more solid.