Terrible customer service and terrible communication. I wrote to them requesting a late check out 2 days prior to arrival then reminded them on each day of my stay… they kept delaying their answer and neglecting my request until the last midnight night prior to my check out they never said it’s not possible… I said I am willing to pay extra for few hours of late check out… they didn’t decline and promised to get back to me in the morning. However, surprisingly 11am at my check out date they knock at my door asking for the room immediately… saying they just sold it and need me out on the spot… I said I am an Expedia platinum member and entitled for at least 1-2pm check out… they rejected! I asked for at least an hour to shower and pack… they insisted they were wanted it in few minutes! If they said it was impossible the midnight before I would have found another room at nearby hotel. 3 reminders they never responded to and last minute they wanted the room on the spot 11am! Bad communication! Bad new management (I am a recurring customer and the former manager was great and always helped with late check out and had frank clear communication)! Zero respect to customers request!

Nice clean rooms. The staff was very helpful. Regarding the breakfast at the restaurant, I think they could be more organized.

Great hotel right on the beach!

классный отель , 10 из 10 , чисто, приятно пахнет, хороший персонал , нам очень понравилось, лучший отель в округе. рекомендую!!

Clean room, staff were very helpful and friendly

The room is clean and the staff are friendly. The location is ok but with good access to the beach.

Clean hotel, staff is excellent Nice restaurant and beach views Would again

They went above and beyond to make our stay just absolutely wonderful. The amenities are amazing. Do not miss the Spa! It is vastly under appreciated and simply the best. I will stay here again on my return. *****!

Great place to stay for a week or more

Everything is great

What an amazing place! Great views, very clean, excellent service.

Beautiful property with an amazing view of the Mediterranean.

Lovely hotel, right across the road from the beach. We were a little Out of season but still had a great time. Sweet spa and yoga studio Brilliant late breakfast

We had a corner room with a sea view. The balcony was lovely. The location was superb, a walk along the prom to the town and close to the salt lake. The apartment was stylish and very clean. The only slight problem was a wait for hot water, but the staff were very helpful and explained what we should do.

The room was clean. The staff were nice. Maybe it is good for some people but for me, unfortunately, the food they offered was all vegetarian

Staff very helpful. Extremely clean room. Room decor and furniture are of great quality. The general vibe of the hotel and the neighborhood was amazing

Courteous staff, spotless room, excellent view

The best! Everything and everyone was amazing!! A special thanks to Esperanza who went above and beyond to accommodate my needs.

Was nice, average but OK considering cost could be better

The suits were beautiful. The location was nice and walkable to downtown. We ate at the cafe once and it was also a nice experience.