It's the first time that I've stayed at a 4 star hotel by choice in India. I generally just enjoy 5 star hospitality in India but didn't have much available in Varanasi and Ayodhya (will review that too). Arpita at the front desk is great! She's very professional and very pleasant and I saw her handling all kinds of queries and customers like a pro. Keshavnath (hope I got the name right) in the housekeeping was excellent. The room and bath were super clean. The room was quite spacious and I liked the separate seating and sleeping areas. Though I didn't eat at the hotel, the dining always called to ask about breakfast & dinner as that was included in my booking and I appreciated their due diligence. The so called travel desk was a joke though! Completely useless in answering basic info. Will certainly consider this place again for a stay if visiting India/Varanasi again.

I would give this property 3 star, bases on my experience

Great hotel-lovely staff

Good hotel

Pool was not working. Roomwas smelling during checkin

Property lives up to reviews., priced right., hospitality good., surroundings awful but that is city’s job.

O/K 4* hotel in Varanasi. Slightly expensive and far from major sights. Food was good.

Good

Great hotel and really enjoyed the stay. The staff were very professional, helpful and food was great. Simran who works at the reception was also very helpful.

The hotel is very nice for the area. Food was excellent. The area around the hotel is not walkable and there are lots of mosquitoes, so be sure to bring insect repellent.

The hotel staff were very helpful with anything we asked and we were very thankful they allowed an early check in. Cons for our stay was that the area around the hotel was fairly restricted and dirty, not walkable to shops or other amenities. The hotel itself is a little dated, dusty and the mosquitos were horrendous but I think that is mostly due the area itself. The food was good, though menu limited. Overall ok experience

Overall experience was not good.

Excellent property . Complete value for money. Food was excellent, rooms were clean. Can’t expect more during a major event like Maha Kumb Mela happening in Pryagraj which is just 2 -2-1/2 hours by road from this place. We stayed for two nights and we loved this place.

The Hotel itself is good, but the surrounding area is pretty crowded.

Absolutely excellent experience here. We arrived 2 hours late, at 0330, and they were welcoming, and even upgraded us to a suite for the limited time we were there (we checked out that morning!). Breakfast was lovely, staff were excellent, and location is very handy for the station, and autos are easy to come by to get down to the Ganges. Highly rate this hotel! Extremely comfortable beds and extremely clean. Love it. Thank you Arcadia staff.

There were numerous power cuts and after paying hefty per night price we don’t expect this experience

The staff and new building

Very nice place and good location ..just be aware parking on street

Amazing experience

Food is not good and they charge hefty service charge if you bring outside food.