7.4
Pleasant
From 286 reviews
Cleanliness

7.8

Room Comfort

6.4

Service and Facilites

8.0

Traveler Reviews Ficus Hotel

Number of reviews per page
20
40
Top reviews
Margarita
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It is important to mention to the client that the rooms in this hotel are from a hospital.
Davida
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom wasn’t that clean, toilet paper was almost empty, the toilet was super janky, room was freezing
Elina
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was spotless and the staff great! We only stayed for a few hours one night because our flight was canceled. The only thing missing in my opinion is a small fridge. I often travel with food and there was nowhere to keep my perishables cold.
Nisaeli
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Keep in mind that this is a hospital and they promote it like a regular hotel. The staff there told me the rooms are mainly for patients families. You have to use a parking outside of the facility (hospital/hotel) and pay separately for the parking. The two beds room is pretty large and comfortable but then I booked a second night and they switched me to a one bed room and that was very small and uncomfortable unit it feels like a hospital room. In general, if you on vacation do not get this hotel. The service is not like a hotel service, you need to bring everything including your towels.
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Brandi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Checking in took way too long. About 35-45 minutes. Did not get the room we booked!
ALEX W.
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean
robert
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Could have had hot water to bath.
Jane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is inside the hospital.
Mark
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was too cold. No way to adjust the temperature.
Djaci
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No hot water in the shower and the room was extremely cold over night, could not sleep. No blankets and couldn't control the AC myself.
GERMAN
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, very nice
Enrique
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Uncontrollable cold air all night, bathroom door did not have a way to close door, shower curtains/carpet had stains, my room was next to staff room and reception area so staff and customers were very loud outside my door! A door blocked by a shelf/closet which didnt seem Around 10PM I complained
Luis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean good place to stay
Pablo
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Start w paking suck cost 💲 to much room was not clean water of bathroom floor every time I open sink faucet
Ahmet
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

That was really friendly and good hotel. It was clean.
Yailin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Todo súper súper, el guardia de seguridad que recibe en la entrada del hotel es medio antipático perooo todo el personal dentro super
goldi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were so rude for anything you ask. Super cold and when asked how to control temperature they gave with difficulty extra blanket. No hot water in shower. Complete disaster. Stay away if you can.
Leonard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms were very clean and good, just the a/c was too cold and I could not get the thermostat to work as expected. I did not mind the hospital entrance, staff is very helpful and plenty of close by restaurants. No parking in building but there is a cheap parking in the adjacent garage connected by a small passageway.
Félix J
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place has no parking; I paid $18 for just one day of parking in a multi-story building, making access to the hotel very inconvenient.
Taheasha
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice people
Number of reviews per page
20
40