En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.

El lugar es muy bonito y ubicado en una zona céntrica, pero hay dos cosas: 1. Las habitaciones no tienen buena hermeticidad, se cuelan todos los sonidos de los pasillos, escuchas quien llega, quien se va(supongo que por eso te ponen el antifaz y tapones para oídos en la habitación). 2. La ropa de mi cama olía a que no se cambió desde hace mucho tiempo y tenía un olor a persona, creo que eso es súper inaceptable en un hospedaje, eso me generó mucho desconfort y decidí poner algo en mi ropa en la almohada porque al final ahí pones la cara 3. No te recibe propiamente un host en la recepción sino un guardia de seguridad que no brilla demasiado por ser muy amable.

Padrísimo

Pros: - The location is great, the best feature of this place. - Room was clean and tidy. - Bed was ok - Staff was helpful. - The room has good size, and decoration is nice. Cons: - The room I got was in a street corner and the outside noise did not let me sleep. The hotel warned me about that a couple of hours before I checked in, saying that the room was cheap because of that, which disappointed me, since I would haven't booked this room if I knew the noise was that bad. Honestly, they should not even offer that room, the outside noise was as if you were sleeping in the street. And the curtains do not block completely the outside street light. - The bathroom was too small, the door hit the furniture to open it, between the toilet seat and the front wall was like 30 cms, very uncomfortable to use. - Pillows were not of good quality, combined with the outside noise, made me had a terrible night, couldn't rest.

Room was very clean and chic, staff were amazing and welcoming

Great place to stay!

Nos encanto el edificio una casona spectacular en un lugar muy apropiado con restaurantes cerca. Encabtados de hospedarnos ahi

Great location and beautiful place to stay! Loved everything!

Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.

Better accessibility to a hot shower.

Great place to stay in Mexico City for a few days

A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.

This property is extremely safe- ring bell to enter and no keys for room doors. You have a code. It’s very clean for an older hotel- even the hanging lamps were dusted ! The staff was very friendly and helpful- let us check in early, watched our luggage both before checking in and the day we checked out. Definitely is worth way more than we were charged- great job all around!!!

Beautiful area, nice hotel and excellent staff

El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita

Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.

friendly sraff

The staff was very helpful and respectful

The hotel is pretty. Very noisy, you can hear everything outside your room.

Excelente ubicación, el personal muy atento y la habitación con todo lo indispensable.