8.2
Very Good
From 47 reviews
Cleanliness

7.4

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews Hotel H4

Number of reviews per page
20
40
Top reviews
Dinia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room felt neglected. Dust and dead bugs around the bed frame Also, NO internet access for Tv and wifi.
Rigoberto
icon-Business Family
Business Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

When coming to the hotel They had already give my room to someone else.
Franklyn
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No WiFi no Netflix, besides that everything else is fine
Oscar
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very good
Sharon
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Internet never works
Jenny
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

People were nice, but I didn’t like the fact that the rooms were a bit dirty with spiderwebs and the bathroom was not clean enough and the shower was dirty. The AC was not turned on when we got to our room and it was really hot and I turned it on and it was not working properly and the receptionist said she would go and help us and never did. The pool was not like the picture—It looked like a little swamp when we got there and it didn’t look appealing. The shampoo and toiletries were not enough. There aren’t any places to walk to to eat or walk around; you would need a car to get around. I could only stay there for one night and I left the next morning and they did not reimburse me. They said that they could not do that anymore. Even though everything was bad from the start— didn’t get a discount or anything.
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Edwin
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Personal mui amable, el lugae limpio con su piccina, un lugar familiar
Franklyn
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I did not enjoy pool but everything else is good
Francisca Isabel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The cabins were cimfortable.
Angelica Reyes
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very outdated. In the pictures everything looks well kept. However, in person the playground was just sad. Pool looked bigger in the pictures. It’s small. The rooms were very disappointed. Outdated, roaches, lack of toiletries and not clean as it should be. Bedsheets were stained. The floor was very grainy, as if it was not swept. The towels had some red stains, looked like lipstick. The shower looked dirty and we had to take of the rusty shower head because the water pressure was very weak. There were enormous roaches coming out of the bathroom sink. Room had musty smell. This is good for a one night adults only. Not for kids to be in this environment. Not coming back.
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Mauricio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

It family cabins
Nadia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The property looks great. However, the rooms were not as expected. There was a faulty smell and the sheets weren’t clean. There were stains on the pillows and blankets. One of our bed was sinking. The bathroom leaked water out and the towels were old. Since we only needed the stay to rest a few hours we decided to tough it up since everything else around was booked for the day. Definitely needs better housekeeping services.
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Ernest
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Easy location and convenient to airport. Roosters and highway were very loud in the morning and construction next door. A complimentary breakfast would be nice considering the price. Liked the cabanas and the pool area was quaint.
Franklin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful property easy access friendly staff i definitely recommended it to anyone.
Judy M Rugama
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great place to stay with with family
Lesmi J
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The bathroom and shower are in poor conditions and they offer towels to shower.
Ramon
icon-Business Family
Business Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The only I don’t Like, there is not hot water.
Deris
icon-Leisure
Leisure
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Rooms should be ready by check in time.
Jose
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Reservations got out of Control Flight got Changed End up with confusing and overpaid
MIGUEL A
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Deben limpiar mejor los lavamanos y duchas. Colocar aromas menos fuerte. Tener más control con las actividades del centro de actividades ya que la primera noche tuvieron la música muy a alto volumen y no podíamos descansar
Number of reviews per page
20
40