Departure Bay Motel

Explore Departure Bay Motel
7.8
Pleasant
From 760 reviews
Cleanliness

7.8

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Departure Bay Motel

Number of reviews per page
20
40
Top reviews
Mary
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were only there overnight. Property is old needs some maintenance (screens would be appreciated and a stool or small chair) but we were fine. Get what you pay for. We're happy.
Mahtab
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly and kind staff. Keep in mind you get what you pay for. The room was old looking, but it was clean. The cars passing on the highway might keep you up at night. Good thing about the location is that it's very close to the departure bay ferry point. Overall, it was fine for me as I just needed a cheap room to crash for two nights! :)
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Jennifer
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Arrived for 4pm checkin and room was not ready. Cleaner had not started our room yet as I was told they arrived late that day. Had to wait or come back later for room to be ready. Booked for 5 nights but room was so tiny and dresser was in the way that it was very hard for my disabled mom to get around the room. Toilet seat was also very low. Ended up checking out after two nights because of the room condition. Was still charged full price for 5 days even though room was not ready upon checkin time and we only stayed 2 nights. Was told the manager would call to issue a refund however no such call came after a week and full charges remain on my credit card. Would not stay here again.
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Joanne
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2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No kitchen, no face towels, no hairdryer, one plug which was hard to find for device charging. curtains we small for the window Very poor water as it had a funky taste like old pipes. Noisy
Joseph
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved the in-house, secure laundry area. The Staff was amazing and helpful with any of my questions. I would definitely stay here again !
Karyn
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The floor could have been cleaner. Other than that, this is the perfect place to stay when yku need to catch a morning ferry.
Mark
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will not stay there again. Old motel, large pothole in parking lot -not marked, room was renovated to look clean and fresh,old stove, cupboards looked well worn, cord for microwave (which was on top fridge) was along the wall up and cross the counter to the plug in, could not get the tv to work on cable -only option was youtube, bedroom smelt like dirty cloth diapers. Tried to sleep with the window open due to smell in bedroom, noisy due to highway, homeless person yelling in the middle of the night for someone to help him as he needed another hit.
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Sherry
icon-with Pet
with Pet
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to Nanimo Ferry. Really comfy bed. Bedroom seperate from living room was nice as my husband and I rarely go to bed at the same time. Walking distance to Tim Hortons and Safe on Foods. Cons, not that clean, dog food under edge of fridge. Not very nice bathroom. Very dated furniture. Would not use stove did not look safe. In the morning we were facing North East so it was so bright in the morning as curtains not big enough to cover whole window. Ok for only 1 night.
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Jordan
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room was nothing fancy and a little tired out but the price was right, it was clean, and the bed and sheets and pillows were comfortable. Perfect place for a rest day on a long bikepacking trip through the area. Lots of space for my bicycle in the room. Microwave and fridge in the room were useful. Easy walk to nearby grocery store, easy access to bike paths and TCT.
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Jamie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean room very nice staff all around a great experience
Heather
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and the staff was helpful. Unfortunately when I went to strip the bed for the housekeeper at checkout there was an old blood stain on the mattress. Because of this I am disgusted and won’t be staying again.
Jordan
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely stay at this mid-century motel. I love places like this, there is no muss and no fuss. Everything worked as it should. The motel is a little aged, but that added to the charm. It is fairly well kept up, and the check-in was fast and friendly. I would stay here again.
Natasha
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff.. nice rooms👍. Will stay again!!
Janice
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Needs to be modernized
Amy
icon-with Pet
with Pet
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic staff, great little motel.
Shauna
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I would request that they get new curtains for room 26 and seal the bottom of the door.
Helen
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The whole room was very small. The bathroom was very dated, there were no flannels provided,only one hand towel. The hand basin was marked and scratched in the basin. The shower poured out water into the bath as well as the shower head. It was ver noisy from vehicle traffic.
Monique
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room better
William
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hard to find lobby at nighttime. Liked the location close to the ferry.
David
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, helpful staff, competitive price
Number of reviews per page
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