9.2
Exceptional
From 642 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews One Mazatlán

Number of reviews per page
20
40
Top reviews
Mariana
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location, front desk staff is awesome. Completely quiet room. I loved it
Ruben
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good service and cleanliness
Ricardo
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms way to small for the price
Jose
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms were clean and beds were comfortable but very small. Best part was that breakfast was included.
Jose
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes, it was fresh and clean.
Peter
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The lock on the door didn't work, not even staff was able to open it, after trying for 1 hour thay gave us a defferent room. Room was very small, no fridge,
Carolina
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

They had to change my room 3 times because the first one the bed was dirty and sheets not changed, the second there was public and beard hair all over the toilet and sink and floor, the third wasn’t clean but I didn’t have the energy to complain as it was midnight
Juan
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great customer service
Adriana Mier
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

La habitación estaba impecable: limpia, ordenada y con camas muy cómodas. La ubicación del hotel fue ideal
Eduardo
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Clean room and very friendly staff
Colin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Rooms are too small for elderly couples
Jose
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I like the clean the room was and the polite staff.The location also is good since we have several restaurants around there inclusive a market on the same plaza. However, the most I like is the staff provided my wife a wheelchair since unfortunately she had an accident the first day on Mazatlán. I don't like it doesn't have an extra table to put our personal things, missing a microwave and a little freezer.
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Alexander
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice and clean hotel with a friendly staff
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It’s a new and clean hotel with all the basic necessities.
Mario Moraila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Hotel was nice, in a great location. Very clean and quiet. The only issue was the pool. It was small but because of its location it makes it for a pleasant stay.
Sandra Lucia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Everything was wonderful, romms too confi and delicious breakfast.
Mireya
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Very good customer service . Excellent location.
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Muy buena opción
Jay
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Was nice clean and new! Would stay there again.
Number of reviews per page
20
40