Neu Suites Residence Kuala Lumpur, Roam

Explore Neu Suites Residence Kuala Lumpur, Roam
8.6
Very Good
From 90 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.7

Location

8.8

Service and Facilites

8.4

People often mention about Neu Suites Residence Kuala Lumpur, Roam
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Room Space (9)
Distance to City Center (8)
Ambiance (8)
Bedroom (8)
Hotel Area (8)
Accessibility (7)
Bathroom (7)
Wifi (6)
Check-in/out Time (6)
Staff Friendliness (5)
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Traveler Reviews Neu Suites Residence Kuala Lumpur, Roam

Number of reviews per page
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40
Customer reviews
Verified Traveler
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Medical
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8.4
/10
Reviewed 6 day(s) ago
Depending on the time of day (or early morning), certain public spaces can feel a little unsafe. An early trip to the airport the last two stays meant encountering drunks in the elevators and the lobby, as well as people throwing up in the parking lot as they came home from a long night out. Some public spaces needed maintenance or cleaning, but especially for the price, the size of the accommodations and the proximity to GlenEagles, I would highly recommend it.
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Verified Traveler
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Medical
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8.2
/10
Reviewed 11 week(s) ago
I could hear the bugs at night beneath the kitchen cabinets. The hot pot did not work. The refrigerator smelled bad. The bathroom sink drain leaked, and the fan grinded metal when first being turned on and when it slowed down when being turned off (but was otherwise nice and quiet). And yet, it really was a good value as long as you aren't expecting perfect. I should have asked about a new room as soon as two or more of these things became apparent, but I was too busy.
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M***a
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9.7
/10
Reviewed 14 week(s) ago
Best view and near the city center
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S***i
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Leisure
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8.2
/10
Reviewed 21 week(s) ago
the room is very small, there are lots of small cockroaches, there are no glasses
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L***m
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5.3
/10
Reviewed 24 week(s) ago
Not one insect but multiple in the room. Stain on wall and room with musty smell.
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Rayan A. S.
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10.0
/10
Reviewed 26 week(s) ago
After all, I spent 20 days there. The place is also good, but it's about the staff. They are very supportive and always give you the best services in cleaning. If you want the same room again and again without checking out, it's the best place to live when you plan to visit Kuala Lumpur. Highly recommend as an Indian.
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Rayan A. S.
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10.0
/10
Reviewed 26 week(s) ago
They always arrange what I need
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S***n
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Staycation
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7.0
/10
Reviewed 33 week(s) ago
Took so long waited for lift. No a/c when waiting except G floor. Bathroom not so clean. Its very wet when i checked in. Thank you
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M***a
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Leisure
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9.1
/10
Reviewed 34 week(s) ago
Prepare a deposit fee of 200RM, paid in cash upon arrival and returned online.
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D***o
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Transit
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6.6
/10
Reviewed 34 week(s) ago
Waiting at the lift took tooooo longgg if you don't mind waiting 10-15min at the lift that's okay
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Verified Traveler
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10.0
/10
Reviewed 36 week(s) ago
The condition of the room is quite good, especially since I got it on the 8th floor, I'm really grateful. The toiletries are complete, even though there are only 2 towels.
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1 people find it helpful
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Martina W.
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Staycation
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10.0
/10
Reviewed 40 week(s) ago
Really like this hotel, friendly and very nice.
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1 people find it helpful
I***y
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Staycation
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10.0
/10
Reviewed 41 week(s) ago
All good, definitely gonna book here again after this! I love it.
1 people find it helpful
Nanda R. C.
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9.4
/10
Reviewed 45 week(s) ago
Okay, it's clean and comfortable, it's a place where all tourists stay, but if you go to the central area, you have to pay toll again.
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C***u
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7.9
/10
Reviewed 46 week(s) ago
The room is not very clean because there is a little bit of a smell which is not pleasant and a little dusty. The mattress is not comfortable so you can't sleep very well.
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3 people find it helpful
Wiwin a.
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Medical
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10.0
/10
Reviewed 48 week(s) ago
I have been a regular customer every 6 months for check-ups at Gleneagles Hospital KL, and I always stay at Nue Suites, with easy access to everything.
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2 people find it helpful
fendy
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9.4
/10
Reviewed 60 week(s) ago
the room is very comfortable and clean the service is very good and very friendly I am very satisfied...highly recommended
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2 people find it helpful
N***h
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Medical
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8.5
/10
Reviewed 67 week(s) ago
The best place for family and the food is also delicious
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N***h
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Medical
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8.5
/10
Reviewed 67 week(s) ago
The staff is nice. The place is ok. To find food, go straight to level G. No need to go far.
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2 people find it helpful
Roy K.
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10.0
/10
Reviewed 73 week(s) ago
Great experience. Want to stay here again
1 people find it helpful
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